Maintenance Schedule

Due to the Thanksgiving holiday, this month’s REDCap maintenance is scheduled for Tuesday, November 26, from 4 to 7 p.m. During this time, ONLY the Development system will be unavailable so that the REDCap DEV server components can be upgraded. This extended downtime is necessary to accommodate the more complex process required for these important upgrades. The Production system will NOT be affected.

 

Interim updates are conducted on the last Thursday of every month between 4:00-5:00PM. During this time REDCap will be unavailable. This schedule allows us to consistently maintain REDCap, keeping it up to date with routine patches, bug fixes, and security updates.

Approximately every 6 months, the REDCap version is upgraded. When this occurs, the system will be unavailable from 4:00-6:00pm. This extended downtime is necessary to account for the more complex upgrade process. These version upgrades contain new features and improvements, along with bug/security updates.

Annual server updates may also be conducted. When this occurs, the system will be unavailable from 4:00-6:00pm and may occur in 2 monthly phases. This extended downtime is required to support the more intricate upgrade process.

 

We STRONGLY recommend all users download and save a backup of their project and data (data dictionary, export all data, XML files, PDF collection) routinely and BEFORE any scheduled update. For more information: Managing Your Data.