Visitor Resources

Due to the coronavirus situation, our visitation guidelines continue to change to keep our patients, staff, and visitors safe. Before coming to campus, please review our most up-to-date visitor guidelines.

Getting to UConn Health

UConn John Dempsey Hospital

If you are visiting a patient staying at UConn John Dempsey Hospital, which includes our Intensive Care Unit, Intermediate Unit, Surgery, Psychiatric Care, Labor and Delivery, and Connecticut Children’s Medical Center NICU, please see driving directions to UConn John Dempsey Hospital.

Once you enter the UConn Health campus, follow the signs for UConn John Dempsey Hospital.

Parking

Once you arrive at the UConn John Dempsey Hospital, visitors should park in Garage 3 or lot H1, M1, or M2. Valet parking is also available at the front of UConn John Dempsey Hospital.

There is no charge to park in lots H1, M1, and M2. View Garage 3 and valet parking rates.pdf.

After parking, you will enter the hospital entrance of the UConn John Dempsey Hospital at the end of lot H1.

Emergency Department

If you are visiting a patient in our Emergency Department, please see driving directions to UConn John Dempsey Hospital.

Once you enter the UConn Health campus, follow the red signs that say EMERGENCY.

Parking

Once you arrive at our Emergency Department, patients and visitors should park on the roof of Garage 2, which can be accessed by following the signs that say EMERGENCY.

After parking, you will enter through the revolving door at our Emergency Department entrance.

How to Reach a Patient

Family and friends can reach a patient by calling our patient information number at 860-679-2387. The number is staffed from 8 a.m. to 8 p.m.

Lifesaving AEDs Located Across Campus

UConn Health’s campus is equipped with 30 Automated-External Defibrillators (AEDs) and Stop the Bleed kits in common areas of its buildings and facilities. AED devices, which administer an electric shock through the chest wall to the heart, improve the chances of surviving sudden cardiac arrest. Learn more about our AED initiative.

The free downloadable PulsePoint AED app helps you quickly locate a nearby AED on your phone.

Area Accommodations

Visit our Area Accommodations resource for a list of hotels that are conveniently located within five miles of the UConn Health campus, providing greater comfort and convenience to those family members who may require lodging during a patient's hospital stay.

Food Court Service

Visitors may dine in the cafeteria located on the main floor of the Main Building. A wide range of items from full meals and hot entrées, as well as beverages, desserts, sandwiches, grilled items, and snack food is available.

Patient eCards

Your eCard message will be printed and delivered by a staff member or volunteer. eCards are delivered Monday through Friday between 7 a.m. and 4 p.m. eCards sent late in the day on Friday may not be delivered until Monday morning.