Visitor Resources

Effective immediately, UConn Health has implemented new restrictions on visitation to ensure a healthy and safe environment for patients, staff, and visitors amid the outbreak of novel coronavirus (COVID-19). Please visit our coronavirus information page for the most updated information.


Getting to UConn Health

UConn John Dempsey Hospital

If you are visiting a patient staying at UConn John Dempsey Hospital, which includes our Intensive Care Unit, Intermediate Unit, Surgery, Psychiatric Care, Labor and Delivery, and Connecticut Children’s Medical Center NICU, please see driving directions to UConn John Dempsey Hospital.

Once you enter the UConn Health campus, follow the signs for UConn John Dempsey Hospital.


Once you arrive at the UConn John Dempsey Hospital, visitors should park in Garage 3 or lot H1, M1, or M2. Valet parking is also available at the front of UConn John Dempsey Hospital.

There is no charge to park in lots H1, M1, and M2. View Garage 3 and valet parking rates.pdf.

After parking, you will enter the hospital entrance of the UConn John Dempsey Hospital at the end of lot H1.

Emergency Department

If you are visiting a patient in our Emergency Department, please see driving directions to UConn John Dempsey Hospital.

Once you enter the UConn Health campus, follow the red signs that say EMERGENCY.


Once you arrive at our Emergency Department, patients and visitors should park on the roof of Garage 2, which can be accessed by following the signs that say EMERGENCY.

After parking, you will enter through the revolving door at our Emergency Department entrance.

How to Reach a Patient

Family and friends can reach a patient by calling our patient information number at 860-679-2387. The number is staffed from 8 a.m. to 8 p.m.

Lifesaving AEDs Located Across Campus

UConn Health’s campus is equipped with 30 Automated-External Defibrillators (AEDs) and Stop the Bleed kits in common areas of its buildings and facilities. AED devices, which administer an electric shock through the chest wall to the heart, improve the chances of surviving sudden cardiac arrest. Learn more about our AED initiative.

The free downloadable PulsePoint AED app helps you quickly locate a nearby AED on your phone.

Area Accommodations

Visit our Area Accommodations resource for a list of hotels that are conveniently located within five miles of the UConn Health campus, providing greater comfort and convenience to those family members who may require lodging during a patient's hospital stay.

Food Court Service

Visitors may dine in the cafeteria located on the main floor of the Main Building. A wide range of items from full meals and hot entrées, as well as beverages, desserts, sandwiches, grilled items, and snack food is available.

Gift Shop

The Connucopia Gift Shop is located in the Main Building in the corridor approaching the food court. It is open Monday through Friday, 8:30 a.m. to 8 p.m.; Saturday and Sunday, noon to 4 p.m. The Connucopia carries a wide variety of UConn Husky apparel and memorabilia, as well as greeting cards, candy, flowers, books, magazines, and basic toiletry items. A wide range of baby items, including clothing, preemie clothing, toys, and frames is available. Flowers can be ordered over the phone with Visa and MasterCard. Proceeds support the UConn Health Auxiliary’s charitable projects. The phone number is 860-679-2963.

Patient eCards

Your eCard message will be printed and delivered by a staff member or volunteer. eCards are delivered Monday through Friday between 7 a.m. and 4 p.m. eCards sent late in the day on Friday may not be delivered until Monday morning.


A full-service Starbucks is located on the M-level at UConn John Dempsey Hospital, near the chapel. In addition to their signature coffee and beverages, Starbucks offers a full menu including a variety of pastries and sandwiches. Starbucks is open from 7 a.m. to 3 p.m. Monday through Friday.