Donors and Volunteers
Our volunteers contribute over 30,000 hours of time during the year. There are many and varied opportunities at UConn Health. We welcome summer student and adult volunteers.
Adult Volunteer Opportunities
How To Apply
Interested volunteers should be willing to commit to a minimum of 100 hours per six months. All prospective volunteers are advised that, due to ever-changing regulations regarding safety and security in a hospital setting, all candidates will be thoroughly screened. Please read the following information carefully as the process has changed.
Please complete and submit the Unpaid Experience Request Form.pdf to Human Resources (follow instructions on the form to submit).
If your request is appropriate for a volunteer role, your form will be sent to the Volunteer Services Department. You can then expect to receive an application via email within 10 working days of submission.
What Happens When I Apply for a Volunteer Position?
Applicants who are considered for a position will receive an email with an invitation for an interview from the Volunteer Services Department. At the interview, applicants are required to complete a background investigation form, and they will receive information about a health screening.
Once the applicant has cleared a criminal background and federal sanctions check through the UConn Police Department, they are able to move forward with the health screening process. They should then make an appointment for a health screening and two TB tests at our Occupational and Environmental Health Department.
The final step is our Volunteer Orientation, that you will receive an invitation to after we receive clearance of your Health Screening.
If you have any questions, please call Maria Santiago at 860-679-2177 and leave a message. Thank you for considering UConn Health. Your willingness to share your skills, your efforts, and your valuable time is greatly appreciated by our staff and patients.
All of the Volunteer roles listed below have been created to support our hospital as well as our staff. If you are looking for an unpaid position to enhance your education, or your job experience, you should return to our home page and search “Unpaid Experiences”.
Clerical Support (Basic and Advanced)
Many departments utilize volunteers in their administrative offices. The Volunteer Services Department offers two levels of office assignments. The basic level clerical support role includes non-technical duties such as filing, stuffing envelopes, labeling, and assisting with inventory. The advanced clerical support role provides office assistance such as data entry, copying, or scanning, which require computer skills. Both of these roles require individuals who possess excellent communication and organization skills. Assignments are available weekdays only.
Retail volunteers assist the UConn Health Auxiliary with daily operations in their retail locations while creating a friendly and professional atmosphere for customers and other volunteers. Positions are available in:
- The Auxiliary Thrift Shop located on Park Road in West Hartford. Hours are Wednesday through Saturday, 10 a.m. to 4 p.m. Proceeds from the shop benefit the projects of the Auxiliary.
- The Connucopia Gift Shops located in the Hospital Tower and the Outpatient Pavilion. Hours are Monday through Friday, 8:30 a.m. to 8 p.m. and Saturday and Sunday, 12 to 4 p.m.
Waiting room volunteers convey information to the people in the waiting room regarding the status of their loved one. They keep individuals in the waiting room company while they are waiting. Waiting room volunteers must be outgoing, empathetic and able to communicate effectively. We currently have positions open in our Emergency Department as well as our Surgery Suite.
Eucharistic Ministry volunteers offer Holy Communion to Catholic patients. Available shifts are weekdays, Sunday mornings, and Catholic Holy Days of Obligation. A schedule of Eucharistic Ministry volunteers is coordinated by the hospital chaplain based upon volunteer availability.
Neag Comprehensive Cancer Center
Volunteers in the Neag Comprehensive Cancer Center help make a patient's outpatient stay as comfortable and pleasant as possible. To enhance the efficiency of medical care, volunteers escort patients and assist Cancer Center staff wherever possible to contribute to the quality of patient care. Volunteers in the Cancer Center must be mature, empathetic, sensitive to the needs of patients and family members, and be able to push a wheelchair.
Volunteering at the Information Desk is a critical part of providing information to our patients, visitors, conference attendees, telephone callers, and staff members. This important job requires computer skills to look up appointments, patients, room locations, meetings, and clinics. Telephone skills are also necessary.
Because UConn Health is a large facility, a volunteer is required to push a wheelchair or escort a patient to an appointment up to a quarter mile away. A volunteer may also need to stand or sit for periods of time and walk two to four miles during a four-hour shift. Volunteers must be sensitive to divergent cultures, religions, and ethnicities, and will have to project a pleasant, friendly attitude to all and have a sincere and genuine desire to help people.
Days and hours available vary. Seven days per week.
3rd Floor Hospital
This position will assist the nursing staff with important patient requests to increase our patient satisfaction. This is a pilot program that is only active on the third floor with the hope of expanding to every floor in the future. We are looking for those who have a desire to work with patients directly, can walk long distances, are available for at least one or more shifts per week, and possess excellent customer service skills, a positive attitude, and a willingness to help make the hospital a better place for our patients. Positions are two shifts per day, 9 a.m. to 1 p.m. and 2 to 6 p.m. every day of the week including the weekends.
Summer Student Volunteer Program
This program is designed to provide brief experiences for high school and college students who have a specific interest in health careers while providing useful services to UConn Health patients and staff.
The application process is scheduled to open on February 1, 2019 to students who are at least 15 years of age by March 1 of the year for which they are applying. Volunteers should be willing to commit to a minimum of 40 hours during the two months of service. Openings are very limited. Your Unpaid Experience Request Form must be received by February 20, 2019 in order to be considered as a candidate for the program.
All necessary forms will be sent to you via email from UConn Health's Volunteer Services Department to ensure that you get the most recent version of all forms. If you apply before the application process opens on February 1, 2019, your Unpaid Experience Request Form will be denied and you will be asked to reapply after the process begins.
All interviews will be held during the month of April 2019. If you have volunteered previously at UConn Health, you will be given special preference. Only those candidates who are interviewed and later pass a health screening will be invited to attend an orientation in June of 2019.
Steps to Become a Summer Student Volunteer:
- Complete and submit the Unpaid Experience Request Form.pdf to Human Resources if you are 15 years of age by March 1 (follow instructions on the form to submit).
- Expect an email from Volunteer Services, which will include an Application Form, a Parental Consent Form, and a School Referral Form. Mail the first two documents to the address at the bottom of the application. Your school referral form should be mailed to me by the person at your school who is completing the form.
- Once all of the documents have been received, a member of the Volunteer Services Department will contact you to set up an appointment for an interview.
- During your interview you will receive information about the health screening process. If you are under the age of 18, you must be accompanied by a parent or legal guardian when you attend your health screening or you will not be seen. You will also be required to complete a Background Information Sheet.
- Attend an orientation program which you will be invited to, after you pass your health screening.
Open enrollment is from February 1 through February 20, 2019. If you apply before or after, you will not be considered for the program.
If your application is received within the enrollment dates, interviews will be conducted in April.
During the interview, volunteer opportunities, the health screening process and the orientation will be discussed. After you clear your health screening, you will be invited to a Volunteer Services Orientation.
If you have any questions, please call Volunteer Services at 860-679-2381 from 8 a.m. to 5 p.m., Monday through Friday. Thank you for considering UConn Health for your volunteer service. Your willingness to share your skills, your efforts and your valuable time is greatly appreciated by patients and staff at UConn Health.