Donors and Volunteers
Our volunteers contribute over 30,000 hours of time during the year. There are many and varied opportunities at UConn Health. We welcome summer student and adult volunteers.
Adult Volunteer Opportunities
How To Apply
Interested volunteers should be willing to commit to a minimum of 100 hours per six months. All prospective volunteers are advised that, due to ever-changing regulations regarding safety and security in a hospital setting, all candidates will be thoroughly screened. Please read the following information carefully as the process has changed.
UConn Health is pleased to offer an online Candidate Self Service (CSS) application system.
CSS allows applicants to create an online application that can be easily updated and reused to apply for various paid positions as well as volunteer positions without the need to reenter the information each time. In addition, CSS tracks the status of positions already applied for and sends “Job Alert" emails for positions that match with applicants’ interests.
Please go to the career section of our Human Resources site.
There you will find “Jobs by Category.” Click on Unpaid Experience and then select JDH Volunteer. You can select the “Apply for this position” link to apply.
What Happens When I Apply for a Volunteer Position?
Volunteer applications on the CSS application system are reviewed by the Volunteer Services Department. Applicants who are considered for a position will receive an email with an invitation for an interview from the Volunteer Services Department. At the interview, applicants are required to complete a detailed application and a background investigation form, and they will receive information about a health screening.
Once the applicant has cleared a criminal background and federal sanctions check through the UConn Police Department, they are able to move forward with the health screening process. They should then make an appointment for a health screening and two TB tests at our Occupational and Employee Health Department.
The final step is our Volunteer Orientation, and you will receive an invitation after we receive clearance of your Health Screening.
If you have any questions, please call Lisa Bartis at 860-679-2381 and leave a message. Thank you for considering UConn Health. Your willingness to share your skills, your efforts, and your valuable time is greatly appreciated by our staff and patients.
Clerical Support (Basic and Advanced)
Many departments utilize volunteers in their administrative offices. The Volunteer Services Department offers two levels of office assignments. The basic level clerical support role includes non-technical duties such as filing, stuffing envelopes, labeling, and assisting with inventory. The advanced clerical support role provides office assistance such as data entry, copying, or scanning, which require computer skills. Both of these roles require individuals who possess excellent communication and organization skills. Assignments are available weekdays only.
Retail volunteers assist the UConn Health Auxiliary with daily operations in their retail locations while creating a friendly and professional atmosphere for customers and other volunteers. Positions are available in:
- The Auxiliary Thrift Shop located on Park Road in West Hartford. Hours are Wednesday through Saturday, 10 a.m. to 4 p.m. Proceeds from the shop benefit the projects of the Auxiliary.
- The Connucopia Gift Shops located in the Hospital Tower and the Outpatient Pavilion. Hours are Monday through Friday, 8:30 a.m. to 8 p.m. and Saturday and Sunday, 12 to 4 p.m.
Waiting room volunteers convey information to the people in the waiting room regarding the status of their loved one. They keep individuals in the waiting room company while they are waiting. Waiting room volunteers must be outgoing, empathetic and able to communicate effectively. We currently have positions open in our Emergency Department as well as our Surgery Suite.
Eucharistic Ministry volunteers offer Holy Communion to Catholic patients. Available shifts are weekdays, Sunday mornings, and Catholic Holy Days of Obligation. A schedule of Eucharistic Ministry volunteers is coordinated by the hospital chaplain based upon volunteer availability.
Neag Comprehensive Cancer Center
Volunteers in the Neag Comprehensive Cancer Center help make a patient's outpatient stay as comfortable and pleasant as possible. To enhance the efficiency of medical care, volunteers escort patients and assist Cancer Center staff wherever possible to contribute to the quality of patient care. Volunteers in the Cancer Center must be mature, empathetic, sensitive to the needs of patients and family members, and be able to push a wheelchair.
Volunteering at the Information Desk is a critical part of providing information to our patients, visitors, conference attendees, telephone callers, and staff members. This important job requires computer skills to look up appointments, patients, room locations, meetings, and clinics. Telephone skills are also necessary.
Because UConn Health is a large facility, a volunteer is required to push a wheelchair or escort a patient to an appointment up to a quarter mile away. A volunteer may also need to stand or sit for periods of time and walk two to four miles during a four-hour shift. Volunteers must be sensitive to divergent cultures, religions, and ethnicities, and will have to project a pleasant, friendly attitude to all and have a sincere and genuine desire to help people.
Days and hours available vary. Seven days per week.
3rd Floor Hospital
This position will assist the staff with patient care to decrease our reaction time to our patients’ call buttons. Positions are two shifts per day, 9 a.m. to 1 p.m. and 2 to 6 p.m. every day of the week including the weekends. This is a pilot program that is only active on the third floor with the hope of expanding to every floor in the future. We are looking for those who have a desire to work with patients directly, can walk long distances, are available for at least one or more shifts per week, and possess excellent customer service skills, a positive attitude, and a willingness to help make the hospital a better place for our patients.
Summer Student Volunteer Program
This program is designed to provide brief experiences for students who have a specific interest in health careers while providing useful services to UConn Health patients and staff.
The application process is scheduled to open on February 1, 2018 to students who are at least 15 years of age by March 1 of the year for which they are applying. Volunteers should be willing to commit to a minimum of 40 hours during the two months of service. Openings are very limited. Your Unpaid Experience Request Form must be received by February 20, 2018 in order to be considered as a candidate for the program.
All necessary forms will be sent to you from UConn Health's Volunteer Services Department to ensure that you get the most recent version of all forms. If you apply before the application process opens on February 1, 2018, your Unpaid Experience Request Form will be denied and you will be asked to reapply after the process begins.
All interviews will be held during the month of April. If you have volunteered previously at UConn Health, you will be given special preference. Only those candidates who are interviewed and later pass a health screening will be invited to attend an orientation in June of 2018.
Steps to Become a Summer Student Volunteer:
- Complete and submit the Unpaid Experience Request Form.pdf to Human Resources if you are 15 years of age by March 1 (follow instructions on the form to submit).
- Expect an email from Volunteer Services, which will include an Application Form, a Parental Consent Form, and a School Referral Form. Mail the first two documents to the address at the bottom of the application. Your school referral form should be mailed to me by the person completing the form.
- A member of the Volunteer Services Department will contact you to set up an appointment for an interview.
- During your interview you will receive information about the health screening process. If you are under the age of 18, you must be accompanied by a parent or legal guardian when you attend your health screening or you will not be seen.
- Attend an orientation program which you will be invited to, after you pass your health screening.
Open enrollment is from February 1 through February 20, 2018. If you apply before or after, you will not be considered for the program.
If your application is received within the enrollment dates, interviews will be conducted in April.
During the interview, volunteer opportunities, the health screening process and the orientation will be discussed. After you clear your health screening, you will be invited to a Volunteer Services Orientation.
If you have any questions, please call Lisa at 860-679-2381 from 8 a.m. to 5 p.m., Monday through Friday. Thank you for considering UConn Health for your volunteer service. Your willingness to share your skills, your efforts and your valuable time is greatly appreciated by patients and staff at UConn Health.