REDCap Fees

REDCap Usage & Support Fees

REDCap Fees & Billing InformationREDCap is a centrally supported research data capture platform. Usage and support fees help ensure the continued availability, security, maintenance, and enhancement of the REDCap system, including hosting, secure data storage, system upgrades, administrative support, and user support services.

Important: Projects continue to incur annual maintenance fees for as long as they remain in REDCap. Fees stop only once a project is removed from the system. Partial-year refunds are not provided.

REDCap Usage & Support Fees

The following fees apply to REDCap projects and support services.

Fee Type Amount Applies To
New Project Fee $150 first year All new REDCap projects entering Production
Annual Maintenance Fee $75 per year Each active project, billed annually
Support Services $69 per hour Internally funded projects, effective December 1, 2025

REDCap Usage Fees

REDCap usage fees are assessed per project, not per user or per IRB. These fees help offset operational and administrative costs associated with maintaining the REDCap environment.

  • $150 per project for the first year
  • $75 per project per year for each subsequent year

Projects continue to incur annual maintenance fees for as long as they remain in REDCap. Fees stop only once a project is removed from the system. Partial-year refunds are not provided.

Note: Fees begin only once a project is moved to and locked in Production. Development projects do not incur usage fees.

Fee Waivers for Student Projects

Usage fees are waived only for projects that meet all of the following criteria:

  1. The project is conducted by a current UConn undergraduate or graduate student.
  2. The project is solely for a thesis, dissertation, or capstone requirement.
  3. The project is not funded.

Only projects that meet all three conditions may be designated as student projects on the Move to Production request form. Supporting documentation is required.

Important Clarifications:

  • Students do not hold paid or benefited appointments.
  • Fees are not waived for Resident or Fellow projects.
  • Funded student projects do not qualify for a fee waiver.
  • Projects that do not meet all eligibility criteria will be billed standard usage fees.

Billing Timeline & Process

When Billing Begins

Fees begin when a development project is moved to and locked in Production. When submitting a project for Move to Production, valid billing information must be provided, such as FOAPAL or KFS, along with a designated billing contact.

The billing contact name must match the FOAPAL/KFS account holder.

Billing Milestones

  • The date a project is locked into Production is considered its official creation date.
  • The $150 new project fee is invoiced at the end of the month in which the project enters Production.
  • Annual maintenance fees of $75 are billed in subsequent years based on the original Production date.

Non-Payment Policy

Invoices must be paid within 60 days of issuance. Projects with unpaid invoices beyond 60 days will be inactivated, which removes access to the project and takes it offline.

REDCap Support Fees

Support services provided by the REDCap team for internally funded projects will be billed at:

  • $69 per hour

Support fees apply to work beyond standard administrative functions and may include advanced troubleshooting, project consultation, complex data workflows, or specialized configuration support.

Note: Standard REDCap system administration and general access support are separate from billable project-specific support services.

Frequently Asked Questions

Does my project incur fees while in Development?

No. Fees begin only once a project is moved to and locked in Production.

If my project is inactive, do I still get billed?

Yes. Projects incur annual maintenance fees as long as they remain in the system, regardless of activity level.

How do I stop future billing?

Billing stops only after a project has been permanently deleted from REDCap.

Are fees charged per user?

No. At this time, fees are assessed per project, not per user.

Can billing information be updated later?

Yes. If the FOAPAL or KFS information initially provided changes, please notify the REDCap team as soon as possible to ensure timely and accurate billing.

Final Reminder: Projects continue to incur fees until they are permanently removed from REDCap. Project teams should export and securely retain all required materials before requesting deletion.