Deep-Dive Guide for Multi-Survey Workflows and Participant Navigation
The Survey Queue allows you to present multiple surveys to participants in a structured, automated sequence. It acts like a “to-do list” of surveys, guiding participants through your study in a controlled and logical order.
Core Principle: The Survey Queue controls what surveys participants see next based on completion status and logic.
Important: Survey Queue is about navigation and sequencing, not sending invitations. It works best when combined with ASIs or Participant List workflows.
On this page
What the Survey Queue Does
The Survey Queue displays a list of surveys available to a participant based on defined conditions. Participants will only see:
- Surveys they have already completed
- Surveys they are eligible to complete next
This allows you to control progression through a study without requiring multiple links or manual navigation. :contentReference[oaicite:0]{index=0}
How It Works
Each survey in the queue appears based on:
- Completion of a prior survey
- Logic based on data values
Key Concept: Survey Queue logic is evaluated at the record level, not within specific events or repeating instances. :contentReference[oaicite:1]{index=1}
Setup Steps
- Go to Online Designer
- Click Survey Queue
- Add surveys to the queue
- Define conditions for each survey
Defining Queue Logic
Queue logic determines when a survey becomes available.
Important: You cannot use relative smart variables like
[current-event], [next-instance], or [previous-event-name]. :contentReference[oaicite:2]{index=2}Auto-Start vs Auto-Continue
Auto-Start (Queue Feature)
- Respects logic
- Guides participant forward
Auto-Continue (Survey Setting)
- Ignores logic
Important: Do NOT use Auto-Continue with Survey Queue. :contentReference[oaicite:3]{index=3}
Hiding the Queue
Hiding the queue creates a seamless experience and forces auto-start behavior.
Longitudinal Considerations
Important: Survey Queue is not event-relative—use carefully in longitudinal projects.
Limitations and Common Pitfalls
- Does not send invitations
- Logic is record-level only
- Auto-continue conflicts
Common Mistake: Using Queue instead of ASI.
Best Practices
- Use for structured workflows
- Keep logic simple
- Test fully
Final Takeaway: Survey Queue guides the experience—it does not control delivery.
Quick Setup Checklist
- Enable surveys
- Configure Survey Queue
- Add surveys in correct order
- Define logic for each survey
- Enable Auto-Start if needed
- Hide queue if desired
- Test full participant workflow