REDCap Maintenance & System Upgrades

⚠ IMPORTANT MAINTENANCE NOTICE ⚠

JUNE MAINTENANCE RESCHEDULED
This month REDCap maintenance will occur on Wednesday, June 24, 2026, from 12:00 PM–2:00 PM ET.
Both the REDCap Production and Development environments will be unavailable during this time. Please plan accordingly and avoid scheduling critical data collection, survey distribution, participant visits, or other time-sensitive REDCap activities during the maintenance window.

Regular maintenance is essential to ensure the security, stability, performance, and reliability of the REDCap environment. Maintenance activities may include software updates, security patches, bug fixes, infrastructure upgrades, and emergency system changes.

Routine Maintenance Schedule

Important: Maintenance schedules may occasionally be adjusted due to holidays, institutional requirements, or unforeseen circumstances.

Monthly Maintenance

  • Last Thursday of each month
  • 4:00 PM–6:00 PM ET
  • Security patches, bug fixes, and routine system maintenance
  • Production and Development unavailable

Biannual Version Upgrades

  • Typically performed twice per year
  • Uses the standard maintenance window
  • Replaces routine maintenance for that month
  • Production and Development unavailable

Annual Server Updates

  • Performed in phases for Development and Production
  • Scheduled Thursdays from 4:00 PM–7:00 PM ET
  • Conducted in addition to routine monthly maintenance
  • Specific dates may vary

Emergency Maintenance

  • Used for urgent security issues or critical bugs
  • May occur outside the normal schedule
  • Advance notice provided whenever possible
Why Maintenance Matters
These updates are critical to maintaining REDCap functionality, protecting institutional and research data, supporting HIPAA compliance requirements, and ensuring a secure and reliable environment for research activities.

Maintenance Resources

REDCap Upgrade Release Notes
Review REDCap Upgrade Log Details for a comprehensive overview of new features, security enhancements, bug fixes, and application changes included in each upgrade.
Project Backup Recommendations
We strongly recommend that project teams routinely maintain backups and create a backup before any scheduled maintenance or upgrade.

    • Data Dictionary
    • Exported Study Data
    • XML Metadata Files
  • PDF Instrument Collection

For additional guidance, visit the Data Management section of our website.

Institutional Server Maintenance

The UConn Health IT Network and Server Team performs routine institutional server maintenance on the third Sunday of each month at 3:00 AM ET. If the maintenance falls on a holiday weekend, it is typically postponed to the following Sunday.

During these maintenance periods, REDCap Production may experience intermittent connectivity issues or brief service interruptions.