Page content relevant to:

    Computer and Network Accounts

    When you matriculate, you will receive two separate computer/network accounts, each with its own login credentials and email address:

    • UConn Health Active Directory Account (AD):
      • Username/Password: Created by the UCH-AD system prior to your arrival.
      • Email: {username}@uchc.edu
      • Usage: This is your primary account. Use it to log into your laptop, UCH email, UCH Wi-Fi, Microsoft 365, and other UConn Health systems.

                        Note: Most systems accept your username and password, but some – like Microsoft 365 – require your full email address and password.

    • UConn Storrs Network ID (NetID):
      • NetID/Password: Created by the Storrs-AD system.
      • Email: {firstname}.{lastname}@uconn.edu
      • Usage: Use this account to access services hosted by the main UConn campus in Storrs, such as Blackboard (HuskyCT) and PeopleSoft.

     

    Important Note About Your Email
    Be aware that messages from HuskyCT and PeopleSoft (such as billing and payment notifications) are sent by default to your Storrs email address: {firstname}.{lastname}@uconn.edu.     If you did not previously attend UConn Storrs as an undergraduate or had a prior professional affiliation with the university, your @uconn.edu email will be automatically forwarded to your UConn Health email ({username}@uchc.edu). If you attended UConn Storrs as a student or had a previous affiliation there, no automatic email forwarding will be set up. In this case, you have two options: (1) request that AITS/ITS manually set up email forwarding for you, or (2) do nothing and maintain access to both mailboxes. If you choose not to set up forwarding, please remember to check both mailboxes regularly.

     

    Account Lockout Policy

    Accounts are locked after 3 invalid login attempts. Once locked, the account remains locked for 5 minutes.

    To regain access:

    • Wait 5 minutes, then try to log in again.

    If you are still unable to access your account after 5 minutes, please contact the appropriate Service Desk:

    • UConn Health Active Directory Account: Service Desk at 860-679-4400

    • University of Connecticut (Storrs): Help Desk at 860-486-4357