Star Ratings and Reviews

UConn Health patients are randomly invited to complete a mail or email survey to provide feedback about their health care experience. The survey questions ask the patient to evaluate how well their provider or care team communicated, listened, and showed courtesy and respect towards them and other related experience questions. The survey results evaluate patients' overall perception of care and identify areas for improvement.

We post all comments, both positive and negative. We will not post comments that are libelous, slanderous, or profane, risk our patients' privacy, or do not mention direct care received from the provider.

The more ratings a provider receives, the greater the accuracy and reliability of the results. A provider's rating will only be posted on the site providing the provider has a minimum of 30 completed surveys. Star ratings are only displayed for providers for the past 24 months.

Patient names are not displayed through the online ratings and reviews. Personally identifiable information is removed before display.