Submit a Ticket Account and Support Requests Please use this form to request an account, add software to the cluster, or for general bioinformatics support Request Type*New Account RequestCourse or Workshop AccountsData Storage RequestPermissions RequestProtected Environment (PHI Compliant)Technical SupportVirtual Machine RequestHiddenAccount Type* CAM Account HPC Cluster Account (Xanadu) Application Account Account Type* CAM Account HPC Cluster Account (Xanadu & Mantis) Service or Application Account Please choose only one.CAM/Xanadu Username* Name* First Last Application Name Status* Affiliate/Collaborator Faculty Postdoc Staff Student Status* UCHC Affiliate UCHC Faculty UCHC Staff Student Type* Graduate Intern PhD Candidate Undergrad Email Address* UCHC Email Address* Phone Number*Campus* Department* UCONN NETID* If you unsure of your NETID, you can look it up at the UCONN website: https://netid.uconn.edu/ Or you can enter NA.Principal Investigator's Name* First Last Principal Investigator's Email* Data Steward's Name* First Last Data Steward's Email* Data Storage Type* Cloud Archive Department Storage Lab Storage Project Storage Tape Archive Tape Backup Name of Department, Lab or Project?* Additional UsersList additional CAM Users that will need immediate access to this storage.Number of Servers* Operating System*Windows 11Windows Server 2016Windows Server 2019Ubuntu 22.04Cores* Memory* RAM, in GB.Local Drive* Amount of drive space requested.Network Access* Internal Only Public Internet Restricted Data Location* Virtual Disk Network Share Severity* Critical Minor Enhancement Describe Issue*Course/Workshop Name* Number of Accounts*Please enter a number greater than or equal to 1.Course/Workshop Start Date* MM slash DD slash YYYY Course/Workshop End Date* MM slash DD slash YYYY Permission Change* Add User Remove User Location* What project, lab or department directory do you need permissions for?Additional InformationAdditional Information*Please provide as much additional information as possible regarding the number of users requiring access, source of data, and size of data.Screenshot Drop files here or Select files Accepted file types: jpg, png, pdf, Max. file size: 100 MB, Max. files: 3. Screenshot of error, bug or issue, if applicable. CaptchaCommentsThis field is for validation purposes and should be left unchanged.