Snooping and the Patient Lookup Feature in Epic and axiUm

At UConn Health, patient medical information is stored in Epic, and patient dental information is stored in axiUm. If your job requires access to Epic or axiUm, you must have a job-related need to access patient information in those systems. This includes using the “Patient Lookup” feature in Epic and axiUm. Searching for a patient by name or other identifier in Patient Lookup without a job-related need is snooping. Snooping, including the use of Patient Lookup without a job-related need, may result in disciplinary action. Although Patient Lookup does not open a patient’s chart, a search in Patient Lookup reveals several patient identifiers (e.g., name, date of birth, medical record number, legal sex and address). This is Protected Health Information (PHI) and should only be accessed when necessary for job-related purposes.

Searching for a patient by name or other identifier in Patient Lookup without a job-related need is snooping. Although Patient Lookup does not open the patient chart, it is part of the electronic health record and displays PHI. Please use Patient Lookup only when your job requires it.