Dr. Dillon is an Assistant Professor in the Center on Aging with a faculty appointment in the Department of Public Health Services. She is a sociologist and health services researcher who works closely with the Center on Aging team focused on evaluation of innovations in Connecticut Department of Social Services policy and programs for older adults and people with disabilities. She uses mixed methods and qualitative research to evaluate how to improve serious illness care and experience for patients and families, especially in the areas of hospice and palliative care, psychosocial care, and shared decision making. Her research also commonly focuses on access to and delivery of mental health care and the psychosocial well-being of patients, families, clinicians and other healthcare workers.