Technician-Led

Technician Medication Reconciliation in Primary Care Is An Overlooked Opportunity

A pilot program; retrospective chart review

 

Setting: Primary care

- Boise VA Medical Center - A program aimed to evaluate a pharmacy technician-directed medication reconciliation process in the primary care setting from Feb 2015 - April 2015

- Following completion of the pharmacy techdirected MR pilot, a retrospective chart review was done to identify the number of resolved discrepancies

- The pharmacy technician had identified 837 discrepancies, 712 of which were considered to be of minor clinical significance and unlikely to affect patient safety and 109

of which were of moderate clinical significance

- The pharmacy technician–directed MR process helped avoid a number of errors, improved patient care, and ultimately decreased cost to the health care system.

- These experiences highlight the opportunities available to technicians to improve the accuracy and completeness of MR in the primary care setting.

Bolster and Koyle (2019)
Pharmacytimes.com. (2019). Technician Medication Reconciliation in Primary Care Is an Overlooked Opportunity. [online] Available at:
https://www.pharmacytimes.com/publications/issue/2019/january2019/technician-medication-reconciliation-in-primary-care-is-an-overlooked-opportunity [Accessed
27 May 2019].