Self-service Locksmith Service Instructions

1. Log into Self-service, http://ias04.accruentondemand.com:8090/fss_uchcprd/selfservice.login.

Image of password screen

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2. Scroll down to the bottom of page and then click on Service Requests.

Click Service Requests button

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3. Click on Create Service Request. Remember you will always have a back button.

Click Create Service Request button

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4. Please verify requestor information for accuracy and click on next. Remember you will always have a back button.

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5. Click on PUBLIC SAFETY – LOCKSHOP. Please DO NOT click on New Web Request “Create your own request.”

Click on PUBLIC SAFETY - LOCKSHOP

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6. Click on your required service in the PUBLIC SAFETY – LOCKSHOP library.

Click on Required Service

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7. Enter ledger and FRS coding under account number (no hyphen -). Enter 3153 or your own sub code, then enter the percentage the account should be charged under PCT (if split coding, total will need to equal 100). Then enter a complete description of work to be performed. (Please be as specific as possible.)

Enter Ledger and FRS Coding

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8. Select building, floor, and room. Click next.

Select building, room, and floor

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9. Review your request.

Review your request

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10. Click finish. Your request now has a service request number and can be printed from your web browser. Your request is now complete and has been submitted.