Self-service Key Request Instructions

Use These Instructions to Order Door Keys Only

All other requests must be done in “Service Requests.”

Only one key can be ordered on each request form. Please enter a new request form for each new key number and/or new key holder.

Please Print These Instructions for Future Use
You can print by hitting either the printer icon on your toolbar or by going to “File” and “Print” on the top left corner of this page.

1. Click on link below to log in to self-service:

http://ias04.accruentondemand.com:8090/fss_uchcprd/selfservice.login

Password Screen

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2. Scroll to the bottom of page and click on Key Request.

Click Key Request button

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3. This brings you to the Key Request Form. Requestor’s basic information will auto-populate – Requestor’s Name, Phone, Department, Cell and E-mail.

Key Request Form

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4. Choose Key Holder by clicking on the magnifying glass and choosing the name from the alphabetic drop down list. Holders Name, Phone, Department, Cell and E-mail will populate.

5. Enter ledger and FRS coding under account number (no hyphen -). Enter 3153 or your own sub code, then enter the percentage the account should be charged under PCT (if split coding, total will need to equal 100).

5a. Enter Location (site always = 07 “UCHC”), Building, Floor and Room will be entered by requestor. If you know the key # do not enter a room #, leave it blank. Proceed to the key # and click on the magnifying glass and choose the key # from the list.

Enter Location Information

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6. Enter Request Type by clicking on the magnifying glass and choosing – New Issue, Broken or Lost.

7. Enter Key Requested by clicking on the magnifying glass under key # and choosing the key # listed. Hook # will auto-populate, DO NOT CHANGE THIS.

Enter Key Requested

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8. Enter 1 for the number of keys requested under Qty.

Only one key can be ordered on each request form. Please enter a new request form for each new key number and/or new key holder.

9. Click on Continue.

10. Verify information – click Submit.

11. Please print a copy for your records using the print icon from your web browser.

12. Click Exit if done or click New Request to submit another key request.