Microsoft Lync

Lync is an instant messaging and online conferencing application that allows all UConn Health entities and participating partners to communicate in new and exciting ways. Lync is a client application that can be installed on Windows PCs, MACs, and mobile devices. Collaborators without the client software can still attend online meetings by downloading and installing the free Lync Attendee client.

In addition to standard instant messaging, Lync also supports video and voice sessions, application and desktop sharing, participant polling, shared whiteboarding, and more. Lync integrates with the Outlook mail client and supports “presence awareness” which can display if you are in a meeting or available for collaboration. All UConn Health faculty, students, and staff are covered by our Microsoft Campus agreement so there is nothing to buy.

Think Lync could help you? If Lync is not yet installed on your machine you can install it using the links below. Need help getting started? Check out the training references below.

Installation Software:

Windows Lync 2013
MAC OSX Lync 2011

Getting Started with Lync:

NOTE: It’s important to keep in mind that your Lync sign in address is your email address and not your user ID.

Set up Lync 2013

Video: Sign in and get oriented in Lync 2013
Video: Change your picture in Lync 2013
Video: Set your conversation history in Lync 2013
Video: Set up your audio in Lync 2013
Video: Set up your video in Lync 2013

Presence, IM, and Contacts

Video: Add contacts and create groups in Lync 2013
Video: Use presence in Lync 2013 to help manage your time
Video: Instant Messaging in Lync 2013
Video: Use the contact card in Lync 2013

Make Audio and Video Calls

Video: Make a call in Lync 2013
Video: Make a video call in Lync 2013
Video: Add your mobile number in Lync 2013

Schedule, Join, and Conduct Lync Meetings

Video: Schedule a meeting in Lync 2013
Video: Join a meeting using Lync 2013
Video: Share desktop and programs in Lync 2013


If you have any problems or questions, please contact the Help Desk at 860-679-4400.