Clinical Business and Integration Systems

Clinical Business Systems and Integration consists of four distinct teams. Each offers a variety of technical support products and services to the UConn Health clinical enterprise. These services range from researching to designing, developing, and implementing clinical systems solutions as well as providing ongoing maintenance and operational support for the UConn Health portfolio of clinical applications.

Integration Services

The Integration Team develops, maintains and supports over 300 HL7, XML, real time and batch file clinical system interfaces. This team provides 24/7 support and is responsible for ensuring that all of the patient data that flows between critical patient-centered applications does so reliably and securely.

If you have any type of data integration support, development, or upgrade need, please direct your request to the IT Help Desk at 860-679-4400.

Epic EMR System

UConn Health uses the Epic Electronic Medical Record system. Implemented in April 2018. Many helpful links, tip sheets, and updates are available in this location.

Clinical Systems

The Clinical Applications Team is responsible for a portfolio of key patient systems used throughout the enterprise. These systems include a variety of ancillary applications including, ED Pulsecheck and eHIMS which are critical to UConn Health’s clinical operation.

The eHIMS, application, which was deployed in May of 2009, provides a central electronic repository for all inpatient records. This system is also utilized by various administrative groups for billing and service information validation and reporting needs. The eHIMS application accepts data and reports of all formats and stores it electronically for each encounter at UConn Health.

Beyond standard day-to-day support of their clinical applications portfolio this team also addresses enhancement needs, provides project management of upgrades, and services customized data analysis and reporting needs related to their supported applications.

All requests for support and enhancements should be directed to our Help Desk at 860-679-4400.

NextGen Systems

The NextGen product, a legacy EMR application for all UConn Health’s physician offices has been sunset, replaced by Epic. NextGen EMR data is available in eHIMS. Portions of the NextGen EMR information has also been archived into the Health Data Archiver product (HDA). This archived data is available via linked connections in Epic.

For any NextGen production questions, please contact the IT Help Desk at 860-679-4400.

Siemens/Cerner Systems

The Siemens/Cerner LCR product, a legacy EHR application, has been sunset, replaced by Epic. Data stored in this EHR is available in eHIMS, including Computerized Physician Order Entry, Patient Discharge Instructions, Patient Care Documentation, Medication Reconciliation. Portions of this information is also in the process of being archived into the Health Data Archiver product (HDA). The archived data will be available via linked connections in Epic.

All questions about this application should be directed to our Help Desk at 860-679-4400.

Support Requests

All clinical systems requests for either support or production issue resolution assistance should be directed to our IT help Desk at 860-679-4400. They will open a ticket and contact the appropriate IT staff.

If you have a new project, or any general Clinical Business Systems or Clinical Data Integration service-related questions please contact  the Director of Clinical Systems and Integration.