Curriculum

Gears and arrows

Drive Your Career

Organization and Staff Development is committed to helping you strengthen your workplace effectiveness and professional profile. Continuous learning is key to thriving in today's rapidly changing work environments.  All UConn employees are encouraged to set professional goals and enroll in the variety of online and classroom courses that meet your professional development needs. Visit often as offerings are continually added throughout the year.

Enrolling Is Easy

  1. Obtain manager/supervisor approval prior to enrollment.
  2. Click on the Register button to begin the process.

Offerings

UConn Health Campus
All courses are held in the Munson Training Room unless noted.

Storrs Campus

Leadership Development & Customer Service Programs
These programs are available each semester, via open enrollment, to all UConn Health and Storrs employees at no cost to departments. The programs are designed as  a three course series. Enrollees must attend all three courses to obtain full benefit of the program. All sessions take place at the Storrs Campus Student Union.


A Presentation that Can Save Your Life: Active Assailant Survivor Training

Would you know what to do if someone started shooting in your office, your clinic, your classroom, or your lab? In our world, serious acts of violence at hospitals and universities have become commonplace. Often there is no pattern or method to the selection of victims by an active assailant. These situations are unpredictable and evolve quickly. To that end, Police Chief Joe Curreri is offering an insightful presentation to help you learn how to protect yourself on our campus and in your daily life. All faculty, staff, students and volunteers are highly encouraged to take this online course.

Instructor: Police Chief Joe Curreri, Online

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Bounce Back! Enhance Your Resilience

Resilience is a universal capacity to succeed in the face of challenges. How we respond and bounce back from stressful situations greatly affects outcomes in our professional and personal lives. If you don't feel as resilient as you'd like to be, you can develop skills to become more resilient. This session will provide a framework and strategies to access and improve your inner strength. Learn to identify and manage your stressors and move forward with a personal resilience plan.

Instructor: Marisol Cruz, St. Juste, MA
Thursday, April 5, 9-11 am, Munson Training Room

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Career Exploration at UConn Health

Through a group experience, this session will help you learn more about yourself and the process of decision-making by exploring your interests as they relate to career decisions. It will cover planning for education and training, navigating the UConn Health hiring system and planning short-, medium-, and long-range career plans. It includes assessment of experiences, resume, interests, skills, and personality and how these can influence career choice.

Instructor: Marisol Cruz St Juste
Tuesday, March 20, 9-11 am, Munson Training Room

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Communicating to Build Relationships

No matter where you live or work communicating with different personalities is essential to building relationships. Participants will examine personality types and learn how our verbal and nonverbal communications effect our interactions with others. Discover ways to overcome common barriers and reduce miscommunications.

Instructor: Roselyn Wright
Tuesday, March 6, 9-11 am, Munson Training Room

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Job Seeking Image and Etiquette

Good career coaches will tell you it’s never too late to reinvent yourself.  This course reviews how to put forth your best professional image – beyond the resume and cover letter.  This session will cover job seeking etiquette and best practices for creating a lasting impression.  Discussion will focus on overall presentation, including professional appearance, effective self-marketing, creative networking, managing your online profile and other proven strategies for exhibiting a positive professional image

Instructor: Roselyn Wright
Thursday, April 12, 9-11 am, Munson Training Room

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Maximize Your Productivity with Outlook

With more to do and less time in which to do it, we constantly seek time-saving tools. Why not start where you spend lots of time - with Microsoft Outlook. In this informative course discover how to use Outlook optimally. Learn how to implement UConn Health’s email guidelines that will increase your productivity. Learn how to customize and organize your workspace, change defaults to your preference, use keyboard shortcuts, employ filters, and make sure Outlook itself runs at maximum speed. Enhance your Outlook skills and your time will be well spent.

Instructor: Alexandra "Alexis" Crean
Tuesday, March 27, 12-2p, Library CEC RM #1

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MBTI (Myers Briggs Type Indicator) Individual Assessment
This session will provide the Myers-Briggs Type Indicator (MBTI) personality assessment framework for understanding how you operate, how others operate, and how you can use that understanding to get more from yourself and the relationships you have with others.

Cost: $25.00 payable by transfer voucher.
Cancellation Policy: You may cancel up until 5 business days prior to the start date of the class. If you take the MBTI assessment and drop the course, no refunds will be issued.

Instructors:Marisol Cruz St. Juste and Roselyn Wright
Thursday, April 26, 9-11 am

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Capitalizing on Your Personal Work Style

How you work and communicate is influenced to a large degree by your personal style. All of us have developed certain patterns of behavior including the way we think, feel and act. These behavioral patterns tend to fall into certain work style categories. This session will help you build and awareness of yourself and others, capitalize on your personal strengths and assist you in recognizing causes for miscommunication among people. You will also explore your professional image and how to expand your personal and professional opportunities.

Instructor: Marisol Cruz St. Juste, M.A.
Tuesday, February 13, 9-11 am, Munson Training Room

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Workplace Email Etiquette

On average, U.S. employees spend about a quarter their work time sending and receiving emails each day. Leaders, managers, supervisors, and employees know that email can be an effective and necessary way to share information at work but they all reveal that it is email misbehaviors that are giving email a bad name. This email etiquette training course is designed to help participants improve the courtesy, professionalism, and clarity of their email messages. Learn how to apply tried and true best email practices using simple email techniques that will bring your emails from good to great and increase your productivity.

Instructor: Alexandra "Alexis" Crean
Thursday, May 3, 10 am-12 pm, Munson Training Room

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Supervisor Essentials Program

This program is available each semester to all UConn Health and Storrs employees at no cost to departments. The program is designed as a three course series. Enrollees must attend all three courses to obtain full benefit of the program. All sessions take place at the Storrs Campus Student Union.

Supervisory & Performance Management Skill Building for mid-level supervisors and managers

Communication Track

Develop a person leadership style, effective communication skills, active listening capabilities and the ability to apply a coaching model to address workplace conflict.

  • Intro to Supervisor Essentials and Discovering Your Management Style (DiSC): Friday, February 16, 8:30 AM – 4:00 PM, SU Room 104
  • On-the-Level Communication: Friday, March 2, 8:30 AM – 12 Noon, SU Room 104
  • Coaching Through Conflict: Wednesday, March 14, 8:30 AM – 4:00 PM, SU Room 104

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Performance Management Track

Effectively provide feedback to improve performance, encourage continued good performance and/or take corrective action when performance does not improve and develop the capability to manage change.

  • Goal Setting and Gaining Commitment: Friday, June 1, 8:30 AM – 12 Noon, SU Room 104
  • Delivering Feedback and Conducting Difficult Conversations: Friday, June 8, 8:30 AM – 4:00 PM, SU Room 104
  • Developing Your Staff: Friday, June 15, 8:30 AM – 12 Noon, SU Room 104

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Interaction and Leadership Program

This program is available each semester to all UConn Health and Storrs employees at no cost to departments. The program is designed as a three course series. Enrollees must attend all three courses to obtain full benefit of the program. All sessions take place at the Storrs Campus Student Union.

Developing Workplace Communication and Conflict Resolution Skills for all employees

The Interaction and Leadership Program (ILP) focuses on improving interaction skills and building relationships with peers and customers to enable employee success at work. ILP is designed for all UConn employees (both faculty and staff). It is especially valuable for employees who may be experiencing some level of interpersonal conflict.

  • DiSC Workplace-Discovering Your Work Style: Thursday, March 1, 8:30 AM – 12 Noon, SU Room 104
  • Communicating with Impact: Thursday, March 8, 8:30 AM to 12:00 Noon, SU Room 104
  • Navigating Beyond Conflict: Thursday, March 29, 8:30 AM to 4:00 PM, SU Room 104

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Platinum Husky Customer Service Program

This program is available each semester to all UConn Health and Storrs employees at no cost to departments. The program is designed as a three course series. Enrollees must attend all three courses to obtain full benefit of the program. All sessions take place at the Storrs Campus Student Union.

Establishing a Professional "Culture of Service" Across Campus for all employees

The Platinum Husky Service (PHS) program is designed with the premise that UConn is made up of a community of caring and competent employees that have the ability and the willingness to develop a “culture of service” in their work area, while going about the business of providing service, information and resources to students, faculty, and staff. It provides opportunities to learn and practice job specific customer service activities in a facilitated classroom environment.

  • Exceeding Expectations: Monday, April 16, 9:00 AM- 12:00 Noon, SU Room 104
  • The Turnaround Experience: Monday, April 23, 9AM- 12:00 Noon, SU Room 104
  • The Internal Customer: Monday, April 30, 9:00 AM- 12:00 Noon, SU Room 104

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Customized Services

If your development needs extend beyond any of the offerings, we can provide customized workshops, consulting, facilitation and coaching. Learn more