The Healthcare and Regulatory Compliance office works to ensure compliance with federal, state, and local laws and regulations as well as University policies. We serve as a central resource for healthcare regulatory compliance preparedness, provide enterprise risk based assessment, advice and insight, and provide healthcare compliance education and training. The office has four focus areas - Clinical, Finance, Regulatory, and Education.
When a surveyor arrives and you are being interviewed, only answer questions asked, be careful not to offer more information than they request.
Be honest and as accurate as possible when asked a question by a surveyor. If it is found that this is violated, the survey can be stopped and we can lose accreditation.
When being interviewed by a surveyor it is acceptable to use badge cards, pocket guides and other references. Don’t guess when you don’t know the answer. It’s okay to say that you don’t know the answer but you know where to find it!