Unused Tickets

UConn Health will not reimburse a traveler for an unused ticket purchased by the traveler.

If the traveler purchased a ticket using Sanditz, which direct bills UConn Health, then the traveler’s department should contact the agency to determine if the ticket is reusable. If the ticket is reusable, the department will need to track the ticket and use it for future business travel. If the ticket is refundable, the agency will apply the credit to the UConn Health’s credit card number on file. Tickets purchased by UConn Health remain property of the institution, and may not be used for personal purposes.

Unused tickets may not be charged to sponsored awards unless the tickets are reused, and such reuse inures to the benefit of the same sponsored award. Departments are encouraged to check with Sponsored Program Services if there is a question as to the application of reused tickets. Departments should also note that they may incur name change fees to change a ticket from the original traveler.