UConn Health has begun the process of resuming routine appointments and elective procedures, and we are committed to creating the safest possible environment for our patients, employees, and visitors.

Solutions Team

The Solutions Team processes “Invoice Exceptions” that exceed tolerance limits for pricing, quantity, shipping/handling and certain taxes.

How to Process Change Request Form

Please read our Change Order Request, on how to process a Change Request Form.

  • Reasons for using this form:
    • Change to Quantity
    • Change to Unit Price
    • Increase Order Value and Encumbrance
    • Decrease PO Value and Encumbrance
    • Correct Part Number/Description
    • FOAPAL Code Change

Closing Out Purchase Orders

  • Reasons for closing out Purchase Orders:
    • Purchase Order was fully invoiced with funds still encumbered
    • Purchase Order was created for the wrong vendor
    • Merchandise/Services were cancelled
  • How to request to have your Purchase Order close:
    • Before requesting a close, be sure there are no invoices “in process” against the purchase order
    • Add a comment to the purchase order and direct the comment (Close PO) to Last Name “Team” First Name “Solutions”