Get the latest information on scheduling appointments, COVID-19 vaccines, COVID-19 testing, visitation restrictions, and safety measures we have in place.

Employee/Visitor Access & Screening

Updated 1/7/2021

Automated Well Screen Stations Going Live in January for Employees, Students, and Badged Contractors

To protect the safety of our colleagues, patients, and community, we all must continue to monitor our health daily for signs and symptoms of potential illness. Every employee, student, and contractor, including Sodexo staff and couriers, with a UConn Health issued ID badge is responsible to self-screen every time they enter a UConn Health building. Our screening requirements are not changing; we are just improving the process. Now everyone can self-screen every time, and maintain consistency and integrity.

Watch the Well Screen demonstration video and learn how to self-screen to enter or re-enter any UConn Health building. Directions are below.

    Directions

    The 3-step screening process is easy to follow:

    1. Hover your UConn Health badge over the badge scanner and wait for it to beep.
    2. Place your face close to the temperature scanner until you hear "normal temperature," then step away, or it will continue repeating the statement.
    3. Use the corner of your ID badge to tap through the screening questions. Important: Do not physically touch the screen.
    Screening station

    Frequently Asked Questions

    How quickly will it take to complete the self-scan?

    It will only take approximately 15 seconds. Please allocate appropriate wait time during busy periods such as the start of a shift.

    What if I forget my UConn Health ID badge?

    It is each employee's responsibility to bring their badge to work every day, but it happens. In that case, you can:

    1. Tap “Employee/Badged Contractor”
    2. Search your name by full First or Last
    3. Continue with Self-Screen

    What are the screening questions?

    As part of your self-screen, please use the corner of your badge to tap No or Yes answers to the following questions:

    • Are you wearing a UConn Health approved mask?
    • Fever, Cough, Congestion, Runny Nose, or Shortness of Breath?
    • Chills, New or Unusual fatigue?
    • New or Unusual Muscle or Body Aches?
    • Sore Throat, New Loss of Taste or Smell?
    • Nausea, Vomiting or Diarrhea?
    • Have you been exposed without the use of PPE to anyone with known or suspected COVID-19 in the last 14 days?
    • Have you been diagnosed with COVID-19 in the last 14 days?
    • In the past 14 days have you traveled outside of the stat​e?

    What happens if I have a temperature of >100.5 or answer “Yes” to any screening questions?

    You will need to follow the current protocol of not entering the building, following call-out procedure, and calling the COVID-19 Call Center at 860-679-3199. The station will prompt you to follow the current protocol and automatically send an alert to a centralized email, screening@uchc.edu.

    Will there be screening staff at the stations?

    During the rollout, screening staff will be present. We will begin to phase out the screening staff at these sites as employees, faculty, and students become familiar with the new technology.

    Do I have to self-screen every time I enter a new building on the same day?

    Yes, as that is our current practice. You will need to complete the self-screening on the initial entrance to a building. Upon entering another building on the same day, please scan the badge at the station, and it will recognize that you have already self-screened and provide a prompt. With the new technology, the blue paper reentry pass will no longer be required.

    What is the difference between the current screening stations and the new automated stations?

    The new automated screening process will be the same at every station and eliminate the need for screening staff to cover badge-access and employee-only entrances. The touch-free design and method allows for efficient throughput while maintaining consistency and integrity. Coming soon, it will provide reporting features for managers and academic leaders on employee and student screenings.

    What if I have a technical issue with the screening station?

    Please contact our UConn Health IT Help Desk at 860-679-4400. If the station is out of order, a sign on the station will provide the next closest station location. Note: Entry screening staff will remain in place at patient entrances.

    Are there masks available if I forget to bring mine to work?

    All employees and students must follow the current UConn Health Universal Masking Procedures. If you arrive without an appropriate mask, report to a patient entrance where a staff member will provide one or see your manager.

    Questions or Concerns About Your Access and Screening?
    Please reach out to your manager for further clarification.

    Communications Archive

    8/24/2020: Non-Patient Visitation Restrictions

    For the safety of our researchers, staff, students, faculty, vendors and visitors, as we return to full operations, we ask that everyone familiarize themselves with some important details of our visitation restrictions:

    • All non-essential business activities, such as demonstrations and meetings should be postponed or conducted via phone/WebEx until further notice.
    • Visitor, partner and non-badged vendor/contractor access remains restricted to only essential or critical business needs that can only be performed in person.
    • Access for essential business requires written approval by the department head, department/division chair, or the Dean’s Office.
    • No less than twenty-four hours prior to hosting an authorized visitor, please forward approval email to screening@uchc.edu to notify screening stations of the following:
      • Visitor’s name
      • Date and time of appointment
      • Host name and department
      • Point of entry to UConn (e.g., University Tower, Main, 1st or 3rd floor of Outpatient Pavilion)
    • Authorized visitors must enter through one of four screening checkpoints; University Tower, Main Building Entrance, 1st Floor of the Outpatient Pavilion or 3rd Floor of the Outpatient Pavilion and adhere to all UConn Health access, screening, and safety protocols.
    • Friends or family members not on official UConn Health business are restricted from entering campus buildings.
    • If you have any questions about these restrictions please reach out to your manager for further clarification.

    As the needs and protocols are constantly changing, please check the COVID website regularly for updates. Thank you for your cooperation in supporting the safety measures at UConn Health.

    7/24/2020: Screening and Access Guidelines

    Accessing UConn Health Facilities

    With the safe and gradual return of patients, visitors, students and staff to UConn Health facilities, the protocols for accessing our buildings continue to evolve. To maintain a safe environment, please follow these guidelines:

    • UConn Health continues to restrict points of entry and visitor access to our buildings. Enter only through an approved access point and follow all signage and instructions.
    • Individuals entering our facilities must wear a facemask. Patients and visitors without a mask will be provided one.
    • Access for non-healthcare related services such as dining, shops, ATM use is not permitted.
    • Vendor/supplier/contractor personnel access remains restricted to essential or critical business. Exceptions are reviewed on a case-by-case basis at the discretion of clinical and regulatory leadership.

    Visitation Updates

    • On June 9, 2020 the Commissioner of Public Health issued an Order allowing patients with a disability to have a support person to assist with their disability needs. The order broadly defines disabilities as including, but not limited to altered mental status, physical, intellectual, cognitive disability, communication barriers or behavioral concerns.
      • *If patient states they have a disability that requires them to have a support person, companion is permitted.
    • On June 18, 2020, UConn Health implemented the first phase of enhanced visitation guidelines as follows:
    Restrictions have been eased at the following: Restrictions remain (no visitors or companions*)
    • Inpatient hospital rooms
    • Labor and Delivery/OB/GYN (childbirth areas)
    • Neonatal Intensive Care Unit (NICU)
    • Emergency Department
    • Check-in support for ambulatory surgery/procedures
    • Ambulatory services/medical practices
    • Dental Clinics
    • Outpatient testing (radiology, blood draw)
    • Cancer Center
    • New England Sickle Cell Institute (NESCI)  
    • Visiting hours are as follows: 9 a.m. to 8 p.m. (or as posted in some areas).
    • ONE visitor per patient/per room will be permitted. Additional guests are not permitted to wait in the facility.
    • Visitors or companions under the age of 16 are not permitted.
    • Any approved visitors or companions must screen negative at entry.
    • No visitors are allowed for confirmed or suspected COVID-19 positive patients.
    • Visitation is allowed at the discretion of leadership. Exceptions for end of life care and special circumstances such as patient age, end-of-life, compassionate care and patient safety and education are made on a case-by-case basis.

    Screening Workflow  

    • At buildings where patient care is delivered, in-person screening is conducted. At select non-patient-care buildings (i.e., 195 and 400 Farmington) colleagues are expected to monitor their health daily and follow posted signage/protocols. In-person screening includes temperature and 3 part questions (travel, testing and symptoms)
    • Patients and visitors are issued a screening pass with temperature and responses recorded.
    • Badged staff, students provide a verbal response to the screener. Reentry passes are issued upon request.
    • Social distancing and hand-hygiene reminders are to be reinforced by the screeners.

    Questions (Travel, Testing, Symptoms)

    Travel NEW: On July 21, 2020 Governor Lamont issued an Executive Order instituting a mandatory quarantine for all travelers arriving in or returning to Connecticut from states with a high prevalence of COVID-19 (“Affected States”).

    • New question has been added to screening: Have you traveled from one of the states listed here? (see map) A map/list of states will be updated weekly and distributed to screening stations. For any YES responses:
      • Patient will be instructed to keep their mask on at all times and department is notified. If department cannot be reached, screener highlights YES on pass and instructs patient to alert check-in staff immediately.
      • Visitor or companion is courteously denied entry.
      • Non-badged vendor (essential/critical business only) is asked to wait while department is contacted.
      • Employee is issued yellow card/instructed to seek guidance from supervisor, COVID Call Center.

    Testing: It is recommended to delay non-urgent healthcare visits for at least 21 days from test/diagnosis.

    • If patient answers YES to positive test within 21 days (self or other in home) OR if screener is uncertain, OR if result is still pending, they are asked to wait in a designated area until approved by department.
    • If visitor or companion answers YES to a positive/pending test within 21 days, entry is courteously denied.
    • If employee, yellow card is issued as above.

    Symptoms:  For any YES responses to any listed symptoms (including fever ≥100.4):

    • Patient will be asked to wait in a designated area until approved by receiving department.
    • Visitor is courteously denied entry.
    • Employee is issued a yellow card, advised to notify their supervisor and contact COVID Call Center.

    6/4/2020: Updated Employee Access and Screening

    We want to ensure a healthy and safe environment for our patients and staff during the outbreak of novel coronavirus (COVID-19). Employee access to UConn Health facilities will be limited and all employees will be temperature screened and require their employee badge.

    Employee Access and screening locations and hours include:

    Screening

    University Tower Main Entrance: 5:30 a.m. – 8 p.m.

    Connecticut Tower Main Entrance: 6:30 a.m. – 8 p.m.

    University Tower Subbasement/Garage 2: 6 – 8:30 a.m., 2:30 – 3:30 p.m., 6:30 – 7:30 p.m., 10:30 – 11:30 p.m.

    UConn Procedures Center: 6 a.m. – 4 p.m., will be locked at 4 p.m.

    West Dock: 6 a.m. – 6 p.m.

    Academic Entrance: 6 a.m. – 4 p.m.

    Emergency Department: 24 hour coverage

    Musculoskeletal Institute 1st and 3rd Floor: 7:30 a.m. – 4:30 p.m.

    Administrative Services Building (ASB) : 8 a.m.– 4:30 p.m. we are covering 7:30-10 and lunch  11:30-1:30 p.m. with Neuro MA.

    Outpatient Pavilion 1st and 3rd Floors: 8 a.m. – 4:30 p.m.

    All Offsite Locations:

    11 South Road: 7:30 a.m. – 4:30 p.m.

    21 South  Road: Monday, 7:30 a.m. – 9 p.m.; Tuesday and Wednesday, 7:30 a.m. – 6 p.m.;  Thursday and Friday, 8 a.m. – 5 p.m.

    Avon: 7:30 a.m. – 4:30 p.m.

    Simsbury: Only handicap entrance is open. Screening from 7:30 a.m. – 5 p.m.

    East Hartford: 7:30 a.m. –  4:30 p.m.

    West Hartford: 7:30 a.m. – 4:30 p.m.

    Southington: 7:30 a.m. – 4:30 p.m.

    Canton: Monday to Friday, 7:30 a.m. – 8 p.m. and Saturday/Sunday, 8:45 a.m. – 5:15 p.m.

    Storrs Outpatient and Willimantic: 7:45 a.m. – 4 p.m. daily

    Storrs Urgent Care: Monday to Friday, 7:30 a.m. – 8 p.m. and Saturday/Sunday, 8:45 a.m. - 5:15 p.m.

    Munson Road: Monday to Friday, 7 – 9:30 a.m.

    400 Farmington Avenue*

    195 Farmington Avenue*

     

    *For employees entering these or other off campus locations, please follow the protocols posted at the building entrances.

     

    Please Note: Access Closures

    All other entrances to the hospital will be closed.

    Musculoskeletal Institute: Employee Entrance next to loading dock is closed

    Administrative Services Building (ASB): First floor by loading dock closest to the Musculoskeletal Institute is closed

    Loading Dock Outpatient Pavilion: Closed to Routine Ambulances

    Back Employee Outpatient Pavilion: Entrance across from Lot 3 will be closed

    All patients, visitors, and vendors will receive a brief health screening and temperature screen before entry. If screeners determine that a visitor is a potential health risk, that person will not be allowed to visit and will be asked to consult their doctor for further guidance.

    5/1/2020: New Screening Guidance

    Patients with COVID-19 Presenting for Care

    • It is recommended to delay non-urgent healthcare visits for at least 21 days from the date of diagnosis.
    • If a patient requires urgent outpatient evaluation or care within 21 days of their diagnosis, additional guidance is needed from the department of the anticipated encounter before entry can be permitted.

    Plasma Donation

    • UConn Health has begun to use plasma from those who have recovered from COVID-19 in an effort to help patients fighting the disease.
    • Plasma donors must have been diagnosed at least 21 days ago, tested negative and have been asymptomatic for 14 days to visit the blood draw for required lab work.
    • Any employees interested in donating plasma are asked to call the UConn Health COVID-19 Call Center at 860-679-3199, option 1 for more details.

    New Screening Workflow

    • Temperatures are monitored and screening questions are asked of all patients, visitors and staff.
    • Employees and badged contract staff provide a verbal response to the screener.
    • Patients and visitors are issued a screening pass to be kept during visit and returned when exiting.
    • New COVID-19 screening questions have been expanded based on CDC guidance and now include:
    • Have YOU, or someone you live with, been tested for or diagnosed with COVID-19?

    If Yes: Who? ____   When? (date) ____

    • Are YOU having any of these new or worsening symptoms without a clear explanation?

    o   Cough

    o   Shortness of breath/difficulty breathing

    o   Fever

    o   Chills

    o   Muscle pain

    o   Headache

    o   Sore throat

    o   Loss of taste or smell

    • For any YES responses to screening questions and/or fever of ≥100.4:

    o   Patient cannot proceed until approved by receiving department. Patient will be asked to wait in designated seating area while Information Desk staff call for further guidance.

    o   Visitor will be courteously denied entry and advised to contact their PCP for guidance.

    o   Employee reporting for work will be issued a yellow card and instructed to contact the COVID Call Center for further guidance.

    o   Plasma donor less than 21 days from diagnosis will be asked to contact COVID Call Center.

    o   Plasma donor at least 21 days from diagnosis may proceed to lab if afebrile and asymptomatic.

    General Screening Guidelines

    • UConn Health is currently closed to visitors. Exceptions for extenuating circumstances such as end of life visitation and patient safety are to be made at the discretion of leadership.
    • All patients, visitors and staff members entering the facility will be subject to a screening process.

    o   Staff members must have their UConn Health ID badge visible.

    o   Employees are expected to wear a mask (provided by their manager) while at work.

    o   Patients and visitors with an exception are required to wear a mask while at our facilities.

    o   If a patient or visitor presents without a mask, one will be provided at screening.

    • Social distancing and hand-hygiene reminders are to be reinforced by the screeners.

    4/3/2020: COVID-19 Entry Screening

    New Guidance

    • All persons entering UConn Health facilities will have temperature taken and be screened for COVID-19 symptoms and risks.
    • Employees and badged contractors will be asked screening questions in addition to having their temperatures taken. Employee screening results will not be documented.
    • Screening questions have been updated to reflect current medical understanding of COVID-19 symptoms and risks. Patients and those with a visitation exception will be issued the new screening document.

    Masking

    • Employees: All employees in all areas on our campus should be wearing masks while at work. Only one mask is issued per person by their department manager.
    • Homemade Masks: In clinical areas, home-made masks must be worn along with a surgical or procedure mask. In addition, wearing a home-made mask as a substitute is allowed in non-clinical areas.

    New Process

    Posters will be displayed at entry doors and screening stations with the following questions:

    1. Have you or someone you live with been tested for or diagnosed with COVID-19 in the last 4 weeks?
    2. Do you have any of the following?
      • Fever (100.4 or higher)
      • New or worsening shortness of breath
      • New or worsening cough
      • Loss of sense of smell or taste

      Employees

      • Ask the employee (or badged contractor) to review the screening questions and provide a verbal response. Do not document results.
      • Negative screen: Do not issue a screening card - reserved for patients and visitors with exception.
      • Positive screen: [Fever or YES to any of the questions] discretely issue a yellow card to the employee, instruct them to follow usual call-out procedures and to contact Covid-19 Call Center at 860-679-3199.
      • If you are uncertain how to interpret any response or situation: Discretely ask the employee to move to a private area to contact the COVID Call Center at 860-679-3199 for further guidance before reporting to work.

      Patients and Visitors (with exception)

      • Ask the screening questions and document results (include temperature in FEVER field) on white screening card.
      • Negative screen: Issue the white screening card to be kept at all times.
        • Ask patients and visitors to wear a mask. Send to Information Desk for badging (UT, Main, and ED only) and appointment look-up, wayfinding and other assistance.
      • Positive screen (a fever or yes to any of the question):
        • Patient: Ask patient to wear a mask and to wait in a designated area while we contact the supervisor/manager at the appointment department for guidance. Info desk staff can assist with this.
        • Visitor: Courteously deny access to the facility and suggest they follow up with their PCP.

       Thank you for all you do to keep our colleagues, our patients and community safe!

      3/26/2020: UConn Health Employee Access

      3/26/2020

      Access to 195 Farmington Avenue: Entry into 195 Farmington Avenue will be by badge and/or code access only. Those with badge and/or codes will continue to have access to the building 24/7. 

      3/20/2020

      The Academic Entrance will be closed (even to employees with badges) on Saturday and Sunday.

      The main entrance and the primary entrance to the University Tower will be closed to visitors beginning at 8 p.m. Staff will continue to have 24 access to the building through the main entrance and University Tower main entrance.

      The UConn Procedures Center will be closed on Saturday and Sunday.

      No changes to access to the ED.

      3/20/2020

      In the continuing effort to keep our staff, patients, students and visitors safe, we will commence COVID-19 screening at the 400 Farmington Avenue facility Monday, March 23, 2020. Screening will take place from 8 to 10 a.m.

      Consistent with other buildings, all access will be through a central point going forward which will be the main entrance. All other entrances will be locked for entry.

      3/20/2020

      Employees at Munson Road facility will be temperature screened beginning, Monday, March 23, 2020 at 7:30 a.m.

      In addition, effective immediately and continuing for the foreseeable future all entrances except the Main Entrance on the 4th floor will be locked and no employee should enter through any entrance other than the one on the 4th floor Main Lobby

      All patients, visitors, and vendors will receive a brief health screening and temperature screen before entry. If screeners determine that a visitor is a potential health risk, that person will not be allowed to visit and will be asked to consult their doctor for further guidance. Screening will be conducted from 7:30 to 11:30 a.m.

      3/18/2020

      We want to ensure a healthy and safe environment for our patients and staff during the outbreak of novel coronavirus (COVID-19).  Employee access to the hospital will be limited and all employees will be temperature screened and require their employee badge.

      Employee Access and screening locations and hours include:

      Screening

      University Tower Main Entrance: – 5:30 a.m. – 8 p.m.

      Main Entrance: 6:30 a.m. – 8 p.m.

      University Tower Subbasement/Garage 2: 6 – 8:30 a.m., 2:30 – 3:30 p.m., 6:30 – 7:30 p.m., 10:30 – 11:30 p.m.

      UConn Procedures Center: 6 a.m. – 4 p.m., will be locked at 4 p.m.

      West Dock: 6 a.m. – 6 p.m.

      Academic Entrance: 6 a.m. – 4 p.m.

      Emergency Department: 24 hour coverage

      Musculoskeletal Institute: 8 a.m. – 4:30 p.m.

      Administrative Services Building: 8 a.m. – 4 p.m.

      Outpatient Pavilion 1st and 3rd Floor: 8 a.m. – 4:30 p.m.

      All Offsite Locations: 8 a.m. – 4:30 p.m.

      Please Note: Access Closures

      All other entrances to the hospital will be closed.

      MSI - Employee Entrance next to loading dock is closed

      ASB - First floor by loading dock closest to MSI is closed

      Loading Dock Outpatient Pavilion - Closed to Routine Ambulances

      Back Employee Outpatient Pavilion - Entrance across from lot 3 will be closed

      All patients, visitors, and vendors will receive a brief health screening and temperature screen before entry. If screeners determine that a visitor is a potential health risk, that person will not be allowed to visit and will be asked to consult their doctor for further guidance.