Updated 10/17/2022

UConn Health Workforce Members Who Test COVID Positive or Have Symptoms

If you are a UConn Health Workforce Member who has:

• COVID-19 symptoms,
• Flu or seasonal allergy symptoms, or
• Tested positive for COVID-19

Use the decision charts to see how you should proceed.

If you do not have symptoms but have had a high-risk exposure to someone who is COVID-19 positive, please call the Call Center for further guidance.

This fall UConn Health updated its return-to-work guidelines specifically for students and workforce members not needed on-site to address critical staffing shortages who receive a positive COVID-19 test result. Note, the existing return-to-work guidelines are not changing at this time for clinical workforce members needed on-site to address critical staffing shortages. 

After notifying their manager or School contact (as applicable), all UConn Health students and workforce members should continue to call the UConn Health COVID-19 Call Center at 860-679-3199 whenever they have symptoms that are associated with COVID, flu, or seasonal allergies, or when they test positive for COVID. The Call Center will guide each individual.

The new guidelines issued for students and workforce members not needed on-site to address critical staffing shortages enable a return to UConn Health after 7 days of isolation rather than 10 if the individual takes a COVID test on Day 7 and returns a negative result. The individual must also be fever-free without medicine for at least 24 hours, and be asymptomatic or have minor symptoms that are improving, to return on Day 8, and must follow heightened COVID protocols at UConn Health through Day 10. Those who do not test on Day 7, continue to test positive on Day 7, or continue to have more than minor symptoms will be required to remain isolating for at least 10 days, and may return to work without testing when symptoms improve.

Updated 10/20/2023

Clinical PPE Guidance

The following guidelines apply to patient care and patient-facing clinical research at UConn Health.

UConn Health issued surgical masks (blue or yellow) are required to be worn during all direct, patient-facing interactions in both outpatient and inpatient settings. This includes when entering a patient room or prolonged, close contact with a patient. Additional masking requirements may be implemented in specific units, clinics or departments by UConn Health and will be communicated with entryway signage.

Full COVID-19 PPE (which includes gown, gloves, eye protection (face shield or protective goggles) and a respirator (N95 or PAPR) is required in the following situations:

• Providing any care to patients with suspected or confirmed COVID-19 infection
• Providing care to patients who are being tested for COVID-19 during admission while results are pending
• Any aerosol generating procedure

Eye protection (face shield or protective goggles) in addition to a mask, is recommended when providing care to or when in close contact (less than 6 feet) with any patient at UConn Health and required when providing care to a patient in the Emergency Department or Urgent Care locations. Protective goggles should fit snugly to the face without gaps.

If additional PPE is needed on any unit/area, please contact your manager to work with our Logistics Management team to request additional PPE. Our clinical leadership and Infection Prevention teams will continue to monitor community-level SARS-CoV-2 transmission closely and will issue further PPE updates as needed.

Updated 6/27/2023

Meetings, Events, and Gatherings

Below is a summary of applicable rules that may be helpful to departments. Please continue to adhere to these important safety measures, which remain in place to promote the safety and wellness of our UConn Health community.

Please note that this guidance is subject to change based upon conditions in the future, including, but not limited to, rising transmission rates, concerns about vaccine protection levels, variant spread, etc. Updates will be issued as needed.

Masking

In accordance with the UConn Health Mask Protocol , masks are now optional in all UConn Health facilities including outpatient clinics and dental clinics, urgent cares, hallways, cafes/cafeteria, and UConn Health shuttle buses.

However, masks continue to be REQUIRED in the following circumstances:

• For interactions with symptomatic patients, until COVID-19 testing is negative;
• For interactions with patients determined by the providers to be immunocompromised; and
• When a patient or their family member requests that the provider wear a mask.

Additionally, masking continues to be required:

• In any location, for any individual at UConn Health (employee, learner, patient) who has signs or symptoms of respiratory illness.*
  *Important: Employees should not come to work sick. Those with respiratory symptoms should call the COVID-19 Call Center for guidance on evaluation and testing.

• For those required to be masked upon return to work after a COVID infection; and

• For any individual with a known, recent (within the last 10 days) high-risk exposure to COVID-19.

Anyone who prefers to mask in areas where masking is optional should feel free to continue masking.

Please note that, while classroom masking will generally be optional, individual instructors are permitted to continue to require masking in their classrooms or instructional spaces. Also, hosts of certain events or gatherings may require masks for attendees.

Questions? Visit Masking Guidelines Frequently Asked Questions for more information.

Screening

All outside participants, regardless of vaccination status, must undergo COVID-19 screening and enter through public entrances. If hosting a group of visitors, it is helpful to assign a representative to meet the guests at the point of entry to escort them to their destination.

Social Distancing

Room and other space capacity restrictions no longer apply at this time. All meetings and gatherings are allowed up to the maximum room capacity limits.

Eating and Drinking

Food continues to not be permitted at gatherings/meetings/events held inside in clinical and patient-care areas throughout UConn Health facilities and other areas where masks are required. Food and drink is permitted at this time in areas that are mask optional.

Events

Apart from parameters outlined in the Common Space Use Policy, UConn Health meeting rooms, auditoriums, and other spaces are all open for request to book at this time. Meetings and events may be booked up to the capacity limits of the room/space requested. The Campus Planning, Design and Construction Department and the Parking, Transportation and Event Services/Room Scheduling Department can help provide room capacity limits, if needed. Please contact roomscheduling@uchc.edu with any questions.

Hygiene

Remember that frequent handwashing and hand sanitation can help prevent infection and spread of the disease.

COVID-19 Call Center

Please call the UConn Health COVID-19 Call Center immediately at 860-679-3199 if you experience any symptoms associated with COVID-19 or if you come into contact with someone who has tested positive for COVID-19.

Updated 10/17/2022

UConn Health Workforce Members Who Test COVID Positive or Have Symptoms

If you are a UConn Health Workforce Member who has:

• COVID-19 symptoms,
• Flu or seasonal allergy symptoms, or
• Tested positive for COVID-19

Use the decision charts to see how you should proceed.

If you do not have symptoms but have had a high-risk exposure to someone who is COVID-19 positive, please call the Call Center for further guidance.

This fall UConn Health updated its return-to-work guidelines specifically for students and workforce members not needed on-site to address critical staffing shortages who receive a positive COVID-19 test result. Note, the existing return-to-work guidelines are not changing at this time for clinical workforce members needed on-site to address critical staffing shortages. 

After notifying their manager or School contact (as applicable), all UConn Health students and workforce members should continue to call the UConn Health COVID-19 Call Center at 860-679-3199 whenever they have symptoms that are associated with COVID, flu, or seasonal allergies, or when they test positive for COVID. The Call Center will guide each individual.

The new guidelines issued for students and workforce members not needed on-site to address critical staffing shortages enable a return to UConn Health after 7 days of isolation rather than 10 if the individual takes a COVID test on Day 7 and returns a negative result. The individual must also be fever-free without medicine for at least 24 hours, and be asymptomatic or have minor symptoms that are improving, to return on Day 8, and must follow heightened COVID protocols at UConn Health through Day 10. Those who do not test on Day 7, continue to test positive on Day 7, or continue to have more than minor symptoms will be required to remain isolating for at least 10 days, and may return to work without testing when symptoms improve.

Updated 10/17/2022

Clinical PPE Guidance

The following guidelines apply to patient care and patient-facing clinical research at UConn Health.

Full COVID-19 PPE (which includes gown, gloves, eye protection (face shield or protective goggles) and a respirator (N95 or PAPR) is required in the following situations:

• Providing any care to patients with suspected or confirmed COVID-19 infection
• Providing care to patients who are being tested for COVID-19 during admission while results are pending
• Any aerosol generating procedure

Eye protection (face shield or protective goggles) in addition to a mask, is recommended when providing care to or when in close contact (less than 6 feet) with any patient at UConn Health and required when providing care to a patient in the Emergency Department or Urgent Care locations. Protective goggles should fit snugly to the face without gaps.

If additional PPE is needed on any unit/area, please contact your manager to work with our Logistics Management team to request additional PPE. Our clinical leadership and Infection Prevention teams will continue to monitor community-level SARS-CoV-2 transmission closely and will issue further PPE updates as needed.

Updated 4/27/2023

Meetings, Events, and Gatherings

Below is a summary of applicable rules that may be helpful to departments. Please continue to adhere to these important safety measures, which remain in place to promote the safety and wellness of our UConn Health community.

Please note that this guidance is subject to change based upon conditions in the future, including, but not limited to, rising transmission rates, concerns about vaccine protection levels, variant spread, etc. Updates will be issued as needed.

Masking

In accordance with the UConn Health Mask Protocol, effective 4/27/23, masks are now optional in all UConn Health facilities including outpatient clinics and dental clinics, urgent cares, hallways, cafes/cafeteria, and UConn Health shuttle buses.

However, masks continue to be REQUIRED in the following circumstances:

• For all direct, patient-facing interactions in inpatient, Emergency Department, perioperative, or procedural settings (other than in the dental clinics).
• In any location, for any individual at UConn Health (employee, learner, patient) who has signs or symptoms of respiratory illness.*
  (*Important: Employees should not come to work sick. Those with respiratory symptoms should call the COVID-19 Call Center for guidance on evaluation and testing.)
• For any individual with a known, recent (within the last 10 days) high-risk exposure to COVID-19.

Please note that, while classroom masking will generally be optional, individual instructors are permitted to continue to require masking in their classrooms or instructional spaces. Also, hosts of certain events or gatherings may require masks for attendees.

Questions? Visit Masking Guidelines Frequently Asked Questions for more information.

Screening

All outside participants, regardless of vaccination status, must undergo COVID-19 screening and enter through public entrances. If hosting a group of visitors, it is helpful to assign a representative to meet the guests at the point of entry to escort them to their destination.

Social Distancing

Room and other space capacity restrictions no longer apply at this time. All meetings and gatherings are allowed up to the maximum room capacity limits.

Eating and Drinking

Food continues to not be permitted at gatherings/meetings/events held inside in clinical and patient-care areas throughout UConn Health facilities and other areas where masks are required. Food and drink is permitted at this time in areas that are mask optional.

Events

Apart from parameters outlined in the Common Space Use Policy, UConn Health meeting rooms, auditoriums, and other spaces are all open for request to book at this time. Meetings and events may be booked up to the capacity limits of the room/space requested. The Campus Planning, Design and Construction Department and the Parking, Transportation and Event Services/Room Scheduling Department can help provide room capacity limits, if needed. Please contact roomscheduling@uchc.edu with any questions.

Hygiene

Remember that frequent handwashing and hand sanitation can help prevent infection and spread of the disease.

COVID-19 Call Center

Please call the UConn Health COVID-19 Call Center immediately at 860-679-3199 if you experience any symptoms associated with COVID-19 or if you come into contact with someone who has tested positive for COVID-19.

Updated 4/22/2022

Clinical PPE Guidance

In recent weeks, SARS-CoV-2 transmission in the local community and statewide has increased to high levels, and based on forecasting this is anticipated to continue in the upcoming weeks. We are providing an update and clarification of PPE guidelines for patient care and patient-facing clinical research at UConn Health. Our institutional Universal Masking Protocol remains unchanged.

Please note that the Universal Masking Protocol continues to apply to patients, visitors, staff, and learners at UConn Health.

Full COVID-19 PPE (gown, gloves, eye protection (face shield or protective goggles) and a respirator (N95 or PAPR) is required in the following situations:

• Providing any care to patients with suspected or confirmed COVID-19 infection
• Providing care to patients who are being tested for COVID-19 during admission while results are pending
• Any aerosol generating procedure

Eye protection (face shield or protective goggles) in addition to a mask, is recommended when providing care to or when in close contact (< 6 feet) with any patient at UConn Health and required when providing care to a patient in the Emergency Department or Urgent Care locations. Protective goggles should fit snugly to the face without gaps.

If additional PPE is needed on any unit/area, please contact your manager to work with our Logistics Management team to request additional PPE. Our clinical leadership and Infection Prevention teams will continue to monitor community-level SARS-CoV-2 transmission closely and will issue further PPE updates, as needed.

Updated 1/10/22

UConn Health continues to recommend against in-person employee and learner gatherings (whether on-site at UConn Health or off-site) and to urge caution when gathering with family and friends. The following heightened safety precautions remain in place and we ask all employees and learners to continue to follow them.

Updated 8/26/2022

Meetings, Events, and Gatherings

Below is a summary of applicable rules that may be helpful to departments. Please continue to adhere to these important safety measures, which remain in place to promote the safety and wellness of our UConn Health community.

Please note that this guidance is subject to change based upon conditions in the future including, but not limited to, rising transmission rates, concerns about vaccine protection levels, variant spread, etc. Updates will be issued as needed.

Masking

In accordance with the UConn Health Universal Mask Protocol, mask wearing is required by all individuals inside all UConn Health facilities and while entering/exiting the facilities. Masks must always be worn in common areas (such as lobbies, reception areas, waiting rooms, restrooms, elevators, shared hallways) regardless of the exceptions listed below.

Exceptions: Although mask wearing continues to be recommended in these situations below, at this time, individuals may choose to remove masks in the following limited circumstances:

• When individuals are outside;
• When individuals are in non-clinical/non-health care settings* and they are working alone in an enclosed space or are otherwise socially distanced (more than 6 ft.) from others;
• While actively eating/drinking, provided 6 ft. distance maintained.

*Non-clinical/non-health care settings do not include any areas where there is provision of patient care services (including autopsies) and health care support services (services that facilitate the provision of health care services, such as patient intake/admission, patient food services, research involving direct contact with participants, equipment and facility maintenance, housekeeping services, health care laundry services, medical waste handling services, and medical equipment cleaning/reprocessing services). Examples of non-clinical/non-health care settings may include administrative offices, academic spaces, research laboratory spaces, and conference/meeting rooms outside of inpatient or outpatient clinic settings.

Screening

All outside participants, regardless of vaccination status, must undergo COVID-19 screening and enter through public entrances. If hosting a group of visitors, it is helpful to assign a representative to meet the guests at the point of entry to escort them to their destination.

Social Distancing

All meetings and gatherings are allowed up to the maximum room capacity limits. Masks must be worn at all times when indoors. At outdoor gatherings, masks are optional.

Eating and Drinking

At this time, food is not permitted with gatherings/meetings/events held inside. However, students, faculty, and staff may bring in a personal beverage and unmask briefly while consuming it. To remain consistent with the UConn Health Universal Masking Protocol, unmasking periods for consuming beverages should be no longer than absolutely necessary. Individuals may eat together outside. Source of food (purchased from Morrison or from outside) is not considered.

Events

Apart from parameters outlined in the Common Space Use Policy, UConn Health meeting rooms, auditoriums, and other spaces are all open for request to book at this time. Meetings and events may be booked up to the capacity limits of the room/space requested. The Campus Planning, Design and Construction department and the Parking, Transportation and Event Services/Room Scheduling department can help provide room capacity limits, if needed.

Events Involving Outside Individuals: Events involving outside participants continue to be evaluated on a case-by-case basis. Those arriving from out-of-state or from other countries may still be subject to quarantine and/or testing requirements. See more information about hosting outside learners, faculty and related visitors. Please contact roomscheduling@uchc.edu to evaluate gatherings and events involving outside individuals.

Events Held Outside or Off Campus: While UConn Health continues to require universal masking throughout our facilities and restricts eating indoors with others unless distancing can be maintained, there are currently no restrictions on outdoor gatherings or eating outdoors with others on UConn Health premises. Also, UConn Health currently does not impose any restrictions on inside or outside events held at off-campus locations, even if the events are sponsored by UConn Health. As with other COVID safety protocols, this guidance is subject to change based on COVID data and conditions.

Hygiene

Remember that frequent handwashing and hand sanitation can help prevent infection and spread of the disease.

COVID-19 Call Center

Please call the UConn Health COVID-19 Call Center immediately at 860-679-3199 if you experience any symptoms associated with COVID-19 or if you come into contact with someone who has tested positive for COVID-19.

Updated 3/17/2022

Clinical PPE Guidance

As we are seeing a significant decline in the number of individuals with COVID-19 infection at UConn Health and decreased SARS-CoV-2 case rates in our community and state, UConn Health is modifying certain minimal standards relating to personal protective equipment (PPE) during patient care and patient-facing research. Our institutional Universal Masking Protocol remains unchanged.

PPE Guidelines for Health Care Providers

Health care providers with immunocompromising conditions should contact Employee Health for more specific PPE guidance.

Please note that this guidance is subject to change based on evolving conditions, including but not limited to rising SARS-CoV-2 transmission rates, variant spread, and guidance from CDC and state public health authorities.

Updated 3/2/2022

COVID-19 Personal Protective Equipment (PPE) Update

SARS-CoV-2 transmission in the local community and statewide has decreased to low levels. We are providing an update and clarification of PPE guidelines for patient care and patient-facing clinical research at UConn Health. Our institutional Universal Masking Protocol remains unchanged.

Inpatient Care

Non-COVID, Non-PUI Patients: N95 respirator with a procedure mask over and a shield for all inpatient front facing encounters, the procedure mask should be removed and discarded and the N95 can remain on for the next patient encounter. Be sure to wipe shields down with disinfectant wipe between patients.

Patients PUI or COVID Positive: N95 respirator with shield for patient facing encounters, the N95 must be removed and discarded after the patient encounter. Be sure to wipe shields down with disinfectant wipe between patients.

When sitting at the desk charting or other activities that are not patient facing procedure masks must be worn at all times. The exception to this are the Adult Intensive Care Unit, Intermediate Unit, and the Emergency Department in which N95 respirators must be worn in the charting areas because of the nature of the treatments patients in these areas are receiving.

Because of the increased prevalence of COVID activity and the high rate of transmission there may be only two employees in a break room at one time and they must remain at least 6 feet apart at all times.

For ancillary disciplines, N95 respirators and shields must be worn for front-facing inpatient scenarios. In situations in which the patient is consistently wearing a procedure mask such as transport of outpatients, radiology procedures that are not aerosol generating, and blood draws, a procedure mask with a shield is required.

Outpatient Care

In a clinic area when patients do not consistently wear their procedure mask, meaning pulling the mask down etc., the recommendation is for staff to wear an N95 respirator.

In outpatient areas where the patient is masked, the employee should continue to wear a UConn Health surgical/procedural mask and eye protection. (Please note, eye protection includes a face shield or protective goggles, and goggles should fit snugly to the face without side gaps.) There are specific areas in an outpatient setting that have aerosol generating procedures (i.e., ENT, etc.). These are at higher risk for transmission and the recommendation is for these areas to wear an N95 respirator and a shield when patient facing.

For staff who have brief interactions with patients, such as checking them in when the patient is wearing a mask and/or they are behind Plexiglas, a procedure mask is required.

If additional PPE is needed on any unit/area, contact your manager to work with our Logistics Management team to request additional PPE. Our clinical leadership and Infection Prevention teams will continue to monitor community-level SARS-CoV-2 transmission closely and will issue further PPE updates, as needed.

Communications Archive

In recent weeks, SARS-CoV-2 transmission in the community and statewide has been at Moderate to High level. Moving into the fall months, we are monitoring closely for any changes in community level virus transmission in our region. We are providing an update and clarification of PPE guidelines for patient care and patient-facing clinical research at UConn Health. Our institutional Universal Masking Protocol remains unchanged.

Full COVID-19 PPE (gown, gloves, eye protection (face shield or protective goggles) and a respirator (N95 or PAPR)) is required in the following situations:

• Providing any care to patients with suspected or confirmed COVID-19 infection.
• Providing care to patients who are being tested for COVID-19 during admission while results are pending.
• Any aerosol generating procedure.
• All Emergency Department care (gowns as needed based on anticipated splash/spray risk).

Eye protection, in addition to a mask, is strongly recommended when providing care to any patient who is not wearing a mask due to their medical condition or care in any inpatient and outpatient care areas.

Eye protection is encouraged, though not required, when providing care to patients who are masked during the entirety of their clinical encounter.

Staff who have a pending or approved COVID-19 vaccine exemption, deferral, or are required to test weekly are required to wear eye protection and a mask during all patient care activities.

Our Logistics Management team has deployed eye protection to the clinical areas. If additional PPE is needed please contact your manager to work with our Logistics team to request additional PPE.

Our Clinical Leadership and Infection Prevention teams will continue to monitor community-level SARS-CoV-2 transmission closely and will issue further PPE updates, as needed.

Should conditions change that warrant further changes in institutional PPE requirements, a subsequent update will be issued.

As a reminder, the universal mask protocol remains in place.

At UConn Health, our top priority is safeguarding the health and well-being of our patients, colleagues, and community. We continue to closely monitor COVID-19 developments and all state and federal guidance to determine whether any updates to our protocols are warranted.

We would like to clarify that the recent guidance issued by the CDC and State of Connecticut regarding masking and social distancing for fully vaccinated people does not apply to health care settings. This means that face masks and physical distancing are still required for everyone inside UConn Health facilities, regardless of vaccination status.

Please check back regularly for updates as conditions evolve. In the meantime, with the exception of the information outlined below, the existing COVID-19 Safety Precautions remain in effect. Thank you for helping to maintain a safe and healthy environment by continuing to follow these guidelines.

Masking

• Regardless of vaccination status, all persons entering UConn Health facilities must wear an appropriate face mask, as described in the Universal Masking Protocol.
• Patients and visitors are permitted to wear their own well-fitting cloth mask, disposable mask, or respirator upon arrival and throughout their visit to UConn Health. This excludes gaiters, bandanas, and masks with exhalation valves.
• Colleagues, including employees, learners and volunteers, must continue to wear UConn Health-issued face masks at all times, except when working alone in segregated spaces such as a private office or cubicle where there is a 6-foot separation from others. Face masks must be worn whenever a patient or visitor is present.
• Face masks may be removed while actively engaged in eating or drinking, provided a 6-foot distance from others is maintained.
• The use of eye protection will continue to be required during patient encounters.

Indoor Spaces

• For the continued safety of our patients, visitation restrictions remain in effect.
• Patients, visitors and guests are permitted to access cafeterias, lobbies, rest rooms, retail shops and other common areas, provided proper safety precautions are followed.
• Seating in waiting rooms and common areas has been configured to allow for physical distancing and should not be rearranged.
• Visitor waiting areas and access to clinical spaces may vary by location due to physical space allowance.
• Normal traffic patterns will resume in hallways and other indoor spaces where one-way traffic flow was temporarily put in place.
• At dining areas, adherence to 6-foot distancing will be maintained. Unmasked exposure to others while eating/drinking should be limited to less than 15 minutes.

Outdoor Settings

• Continuous wearing of masks is not required in outdoor spaces where a 6-foot distance from others can be maintained.
• Masks are required when entering or exiting UConn Health facilities, when appropriate distance from other people cannot be maintained, or in areas where patient or visitor presence is likely.
• Garage and outdoor parking, drop-offs, shuttle and valet service are available for patients and visitors.
• All learners, faculty and employees are reminded to resume parking in their designated parking areas.

Gatherings and Events

• UConn Health faculty, staff and learners are allowed to participate in gatherings, with continued adherence to safety precautions, including masking and social distancing.
• Event organizers must limit participants to a number that allows for appropriate social distancing in the event space and are responsible for adherence to all safety measures.
• University-sponsored gatherings that involve outside participants and groups will continue to be evaluated on a case-by-case basis.
• Teleconferencing technologies should be utilized as much as possible for meetings with external individuals such as interviews, demonstrations and large group discussions.
• Consumption of food or drink at gatherings remains prohibited at this time.

Thank you for your cooperation and understanding as we work together to keep our patients, colleagues and community safe.

UConn Health has had a Universal Mask Protocol in place since April 3, 2020. This protocol requires everyone in UConn Health facilities to wear masks at all times while in any public space or any area where they may be within 6 feet of someone else, absent a medical contraindication. On September 30, 2020 the Universal Mask Protocol was updated based on emerging safety evidence to exclude gaiters, bandanas and masks containing exhalation valves* from face-coverings. At that time, cloth masks continued to be permitted in limited circumstances for non-clinical settings.

As community transmissions of COVID-19 continue to rise, causing increasing contacts among our workforce, we are again updating the Universal Mask Protocol. Effective January 22, 2021, all persons will be required to wear procedure masks issued by UConn Health while on the UConn Health campus. This includes clinical, academic, research, institutional support, administrative, facilities, dining, and other units in all UConn Health locations. UConn Health will make procedure masks available at entry points to employees. Cloth masks may only be worn if they are covered by a surgical or procedure mask. We believe this change in our policy is necessary in order to provide universally protective masking for all of our staff, regardless of their work setting.

As a reminder, masks must be worn correctly while on campus, completely covering the nose and mouth.

In situations in which masks are removed (i.e., eating), individuals must maintain greater than 6 feet of distance from others in order to reduce the potential for infection transmission.

We appreciate everyone taking this next step to keep our community and workplaces safe.

*Note: N-95s with exhalation valves are approved in certain clinical settings as long as they are issued by UConn and the employee wears an approved procedure mask over the N-95. For questions on this matter, please consult UConn Environmental Safety​.

Frequently Asked Questions

Who is required to wear procedure masks in UConn Health facilities? Does this new policy apply to patients and visitors?
All employees, contractors, patients, learners, visitors and others are required to wear procedure masks issued by UConn Health while in UConn Health facilities. If your department requires you to wear specific or additional personal protective equipment as part of your work providing care to patients, you must follow those department-specific protocols. Otherwise, everyone must wear a UConn Health-issued procedure mask while in any UConn Health location. This includes those in academic offices, research spaces, cafeterias, administrative offices and other UConn Health locations.

Can I purchase my own procedure masks to wear at work, or must I only use a procedure mask issued by UConn Health? What if I already have my own reusable/disposable KN95 mask?
Only UConn Health-issued procedure masks are acceptable. Because there are so many masks available for purchase and because the quality and level of protection of these masks vary greatly (including for KN95 masks that may be purchased), UConn Health cannot attest to the quality/protection of masks that are purchased outside the institution, regardless of their claimed material. By only allowing UConn Health issued procedure masks, we can guarantee a uniform standard of protection across the institution, which will better shield our employees and others from infection and will improve our management of employee exposures. UConn Health-issued procedure masks may be worn over cloth, KN95 or other masks if desired.

How will the masks be issued?
Mask dispensers are located at most entrances to UConn Health facilities or will be made available through your department management. Please only take a mask if you do not already have one. Procedure masks are securely stored in each clinical setting, and managers and departments may also order masks by emailing ppe@uchc.edu.

How often should procedure masks be replaced?
Procedure masks may be worn for as long as possible, as long as they are not visibly soiled, saturated or damaged.  In the event that the mask becomes visibly soiled, saturated or damaged, a new mask must be obtained.  All personnel should make every effort to help preserve the supply of PPE and reduce the need for replacement masks whenever possible. Infection Control guidelines should be followed on the use, re-use and storage of procedure masks.

Do we need to wear procedure masks if we are going to be further than 6 feet from others while in our offices or elsewhere in UConn Health facilities?
Employees work in a range of environments and have different office, cubicle and workstation configurations. Not all work settings have the same airflow or physical desk set up. As a general rule, wearing procedure masks is encouraged at all times regardless of office or lab setting. If you work in an area where the person at a neighboring desk or cubicle is less than 6 feet away, wear a mask at all times. If your workspace is in a confined, shared room with other colleagues, wear a mask at all times (even if your desks/cubicles are greater than 6 feet apart). If you are unsure if you share air space, please wear a mask. Those who are further than 6 feet from others in private offices with doors may remove their masks while alone in their office, but must don a mask when another person enters the space.

Are there any other times when we may remove our masks?
Masks may be removed temporarily when eating, but individuals must maintain greater than 6 feet of distance from others when doing so.

Do we need to wear a mask on campus while walking outside or to my car?
Yes, to keep yourself and colleagues safe, and to set an example for the public and to reduce any confusion associated with the universal masking policy, masks must be worn as you exit your vehicle and kept on as you enter UConn Health facilities. Personal masks, including cloth masks, may be worn while on route to pick up a procedural mask at the facility’s entrance, if necessary. At the end of shift, personnel are asked to maintain their use of a mask until they get to their vehicle.

Based on recent CDC research about the benefits of double masking, do we now need to wear two masks at work?

A recent study from the CDC demonstrated that improving the facemask fit can increase its effectiveness in blocking respiratory droplets emitted from the wearer and protecting the wearer from exposure to respiratory droplets. The procedure masks issued to patients and employees at UConn Health contain multiple layers of material with a high level of filtration, and wearing multiple disposable masks is not recommended. We do recommend measures to ensure that masks fits securely over your face without gaps on the sides, which may include:

• Tying knots on the mask’s ear loops and tucking in and flattening the extra material against your face.
• Using a mask fitter or brace to cinch the mask​ closer to your face.

On April 3, 2020, UConn Health instituted a Universal Mask Protocol that required all employees, patients, learners, visitors and others in UConn Health facilities to wear masks at all times while in any public space or an area of the facility where they may be within 6 feet of another individual.

This communication serves as an update to the UConn Health Universal Mask Protocol. All employees, patients, learners, visitors and others will continue to be required to wear masks while in UConn Health facilities, in the absence of a medical contraindication. Based on published science and guidance from public health authorities, including the U.S. Centers for Disease Control and Prevention, gaiters, bandanas and masks containing exhalation valves will not be considered acceptable masks in satisfying our universal masking requirement. Homemade masks may be worn by employees, patients, learners, visitors and others in non-clinical areas; however, for employees and learners in the clinical areas, homemade masks shall only be worn if covered with a surgical or procedure mask. Additionally, UConn Health-issued N95 respirators with exhalation valves have been approved for use in specific clinical areas for non-sterile procedures only; such respirators shall not be used in any other area or for any other purpose apart from those approved, and all employees and learners must wear a procedure mask over the N95 respirator with exhalation valve issued when wearing such respirators.

Any individual who seeks to enter the facility without an acceptable mask will be provided one prior to entry which will be required to be worn while at UConn Health.

The service to reprocess our used N95 masks continues, and has been a successful endeavor. The reprocessing company we currently use was an awarded an extension from the federal government that allows their services to be utilized until the end of the year under our current contract. Their processing site in Connecticut is closing in September, however, we will be able to continue service to regional sites in New York and Massachusetts.

Please reprocess your N95 mask. If the mask is soiled at all it will be discarded, either through our sorting process at UConn Health, or at Battelle.

The following information should be written clearly on each mask submitted for reprocessing:

Name: first initial, last name (ex: K. Falotico)

Unit or patient care area where the mask can be returned to after reprocessing (ex: ICU)

Our Battelle site identifier: EYY

If you have not set up a mask collection bin or collection area please call Facilities. For outpatient areas, to arrange for pickup of used N95 masks please contact Logistics. For inpatient areas, to arrange for pickup of used N95 masks please contact Facilities.

Don't Forget Your Masks! In addition to UConn Health’s policy requiring universal masking in our facilities, Governor Lamont issued an Executive Order on April 20 requiring face coverings or masks in all public spaces. As an important reminder, please be sure to wear a mask or face covering at all times during your daily routine, including when you enter and leave our facilities, and when you are passing through corridors and visiting community areas. Thank you!

Please note the following changes to the Masking Protocol.

Expanded Masking Protocol (Effective 4/3/20)

We have decided to institute a universal masking policy that includes all employees on our campus, i.e., masking will no longer be limited to clinical care employees and staff who support such employees in the clinical areas. Effective 4/3/20 it is expected that all employees on our campus will wear masks while at work.

Provision of Masks

Starting on 4/3/20, managers in the non-clinical areas will issue surgical and procedure masks to employees (managers should contact Kim Varasconi, 860-679-3759, for issuance). Please note however that because of the short supply of surgical and procedure masks and the need to preserve as many masks as possible for clinical employees and those who support them in the clinical areas, we anticipate that unless we receive an adequate replenishment of supplies, we may run short of surgical masks for non-clinical/clinical support employees. As such, only one mask at a time will be issued per person and the employee must safeguard it and use until it is no longer appropriate for use. In addition, wearing a home-made mask as a substitute is allowed in non-clinical areas. In the clinical areas, homemade masks must be worn along with a surgical or procedure mask. We will continue to explore sources for additional surgical and procedure masks. Finally, please be patient with logistics as it may take some time to issue masks to all areas.

Thank you as always for all you are doing.

Regards,

Andrew Agwunobi, M.D., M.B.A.
Chief Executive Officer, UConn Health
Executive Vice President for Health Affairs

Dear Colleagues,

I am writing to inform you that we currently have 15 COVID-19 positive patients in our hospital representing a significant increase from 3 patients a week ago. We also have 8 “rule/out” COVID-19 patients. I want to thank the amazing employees and providers who are taking care of these patients during this difficult time.

UConn Health strictly follows and in some cases goes beyond the precautions recommended by the CDC to protect our staff, visitors, patients, and learners. However two of the 15 patients were admitted to our hospital for unrelated diagnoses before it became apparent they were also suffering from COVID-19. As such a number of our employees interacted with the patients before the patients were masked and placed in isolation. Fortunately, due to our recent universal masking policy for healthcare workers, most employees were wearing masks when they encountered the patients. Given specific issues pertaining to the recent exposures we are customizing the approach to quarantine for these employees so as to err on the side of caution. However today we are also announcing two new protocols below to ensure to the extent possible that should we have similar exposures in future they would fall into the “Low Risk” category not requiring quarantine as per CDC guidelines.

New Masking Protocols (Effective 3/31/20)

1. Patient Masking: All UConn Health inpatients and outpatients to the extent practical will now be required to wear a surgical or procedure mask.
2. Employee Masking Now Non-Voluntary: UConn Health employees involved in patient care or supporting those involved in patient care are expected to wear a surgical or procedure mask at all times in the patient care areas.

NB: Home-Made Masks: Although UConn Health does not endorse the effectiveness of, nor promote the use of home-made masks such masks are now allowable as long as a standard procedure mask or surgical mask is worn at the same time.

For information on the protocol for low-medium and high risk exposures please see the attached “Guidelines for the Asymptomatic Healthcare Worker with Exposure to an Individual with COVID-19 with Prolonged Contact in the Healthcare or Community Setting” compiled by Dr. David Banach, UConn Health’s Hospital Epidemiologist and Head of Infection Prevention.

Again I would personally like to thank all the providers and staff who are working on the frontlines of this pandemic. We will continually evolve our guidelines to keep everyone as safe as possible while delivering much needed care. If you have questions or want to report a case of suspected employee exposure please call the COVID-19 Call Center at 860-679-3199.

We will get through this together.

Best Regards,

Andrew Agwunobi, M.D., M.B.A.
Chief Executive Officer, UConn Health
Executive Vice President for Health Affairs