{"id":2149,"date":"2023-04-06T14:18:49","date_gmt":"2023-04-06T18:18:49","guid":{"rendered":"https:\/\/health.uconn.edu\/clinical-research-center\/?page_id=2149"},"modified":"2026-06-25T07:48:54","modified_gmt":"2026-06-25T11:48:54","slug":"scheduled-maintenance","status":"publish","type":"page","link":"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap-home\/scheduled-maintenance\/","title":{"rendered":"REDCap Maintenance"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h2 style=\"background: #329EB8;color: white;padding: 12px 16px;border-radius: 6px\">Routine Maintenance Schedule<\/h2>\n<p>Regular maintenance is essential to ensure the security, stability, performance, and reliability of the REDCap environment. Maintenance activities may include software updates, security patches, bug fixes, infrastructure upgrades, and emergency system changes.<\/p>\n<div style=\"background: #fff7ed;border-left: 6px solid #ea580c;padding: 14px 16px;margin: 20px 0;border-radius: 4px\"><strong>Important:<\/strong> Maintenance schedules may occasionally be adjusted due to holidays, institutional requirements, or unforeseen circumstances.<\/div>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\">\n<p><strong>Monthly Maintenance<\/strong><\/p>\n<ul>\n<li>Last Thursday of each month<\/li>\n<li><strong>4:00 PM\u20136:00 PM ET<\/strong><\/li>\n<li>Security patches, bug fixes, and routine system maintenance<\/li>\n<li>Production and Development unavailable<\/li>\n<\/ul>\n<\/div>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\">\n<p><strong>Biannual Version Upgrades<\/strong><\/p>\n<ul>\n<li>Typically performed twice per year<\/li>\n<li>Uses the standard maintenance window<\/li>\n<li>Replaces routine maintenance for that month<\/li>\n<li>Production and Development unavailable<\/li>\n<\/ul>\n<\/div>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\">\n<p><strong>Annual Server Updates<\/strong><\/p>\n<ul>\n<li>Performed in phases for Development and Production<\/li>\n<li>Scheduled Thursdays from <strong>4:00 PM\u20137:00 PM ET<\/strong><\/li>\n<li>Conducted in addition to routine monthly maintenance<\/li>\n<li>Specific dates may vary<\/li>\n<\/ul>\n<\/div>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\">\n<p><strong>Emergency Maintenance<\/strong><\/p>\n<ul>\n<li>Used for urgent security issues or critical bugs<\/li>\n<li>May occur outside the normal schedule<\/li>\n<li>Advance notice provided whenever possible<\/li>\n<\/ul>\n<\/div>\n<div style=\"background: #eef6f8;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\"><strong>Why Maintenance Matters<\/strong><br \/>\nThese updates are critical to maintaining REDCap functionality, protecting institutional and research data, supporting HIPAA compliance requirements, and ensuring a secure and reliable environment for research activities.<\/div>\n<h2 style=\"background: #329EB8;color: white;padding: 12px 16px;border-radius: 6px\">Maintenance Resources<\/h2>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\"><strong>REDCap Upgrade Release Notes<\/strong><br \/>\nReview <a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/wp-content\/uploads\/sites\/50\/2026\/02\/REDCap-LTS-ChangeLog-2026.xlsx\" rel=\"\">REDCap Upgrade Log Details<\/a> for a comprehensive overview of new features, security enhancements, bug fixes, and application changes included in each upgrade.<\/div>\n<div style=\"background: #f9fafb;border-left: 5px solid #329EB8;padding: 16px 20px;border-radius: 8px;margin: 24px 0\"><strong>Project Backup Recommendations<\/strong><br \/>\nWe strongly recommend that project teams routinely maintain backups and create a backup before any scheduled maintenance or upgrade.<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>Data Dictionary<\/li>\n<li>Exported Study Data<\/li>\n<li>XML Metadata Files<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>PDF Instrument Collection<\/li>\n<\/ul>\n<p>For additional guidance, visit the <a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap-home\/data-management\/\" rel=\"\"><strong>Data Management<\/strong><\/a> section of our website.<\/p>\n<\/div>\n<h2 style=\"background: #329EB8;color: white;padding: 12px 16px;border-radius: 6px\">Institutional Server Maintenance<\/h2>\n<div style=\"background: #f9fafb;border-left: 5px solid #64C7C9;padding: 16px 20px;border-radius: 10px;margin: 20px 0\">\n<p>The UConn Health IT Network and Server Team performs routine institutional server maintenance on the <strong>third Sunday of each month at 3:00 AM ET<\/strong>. If the maintenance falls on a holiday weekend, it is typically postponed to the following Sunday.<\/p>\n<p>During these maintenance periods, REDCap Production may experience intermittent connectivity issues or brief service interruptions.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Routine Maintenance Schedule Regular maintenance is essential to ensure the security, stability, performance, and reliability of the REDCap environment. Maintenance activities may include software updates, security patches, bug fixes, infrastructure upgrades, and emergency system changes. Important: Maintenance schedules may occasionally be adjusted due to holidays, institutional requirements, or unforeseen circumstances. Monthly Maintenance Last Thursday [&hellip;]<\/p>\n","protected":false},"author":4679,"featured_media":0,"parent":5043,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-pagebuilder.php","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-07-23 20:42:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":""},"_links":{"self":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149"}],"collection":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/users\/4679"}],"replies":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/comments?post=2149"}],"version-history":[{"count":65,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149\/revisions"}],"predecessor-version":[{"id":5147,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149\/revisions\/5147"}],"up":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/5043"}],"wp:attachment":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/media?parent=2149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}