{"id":2149,"date":"2023-04-06T14:18:49","date_gmt":"2023-04-06T18:18:49","guid":{"rendered":"https:\/\/health.uconn.edu\/clinical-research-center\/?page_id=2149"},"modified":"2026-01-13T13:37:33","modified_gmt":"2026-01-13T18:37:33","slug":"scheduled-maintenance","status":"publish","type":"page","link":"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/scheduled-maintenance\/","title":{"rendered":"REDCap Maintenance"},"content":{"rendered":"<div class=\"in-page-tabs\"><ul id=\"menu-redcap\" class=\"menu nav nav-tabs\"><li id=\"menu-item-4436\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/\" class=\"dropdown-toggle\" data-toggle=\"dropdown\">REDCap Usage<b class=\"caret\"><\/b><\/a>\n<ul class=\"dropdown-menu\">\n\t<li id=\"menu-item-4437\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/uch-redcap-user-agreement\/\">REDCap User Agreement<\/a><\/li>\t<li id=\"menu-item-4439\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-project-eligibility\/\">REDCap Usage &amp; Project Eligibility<\/a><\/li>\t<li id=\"menu-item-4440\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-user-eligibility\/\">REDCap User Eligibility<\/a><\/li>\t<li id=\"menu-item-4438\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/new-redcap-policy-and-fee-faq\/\">REDCap Usage Fees<\/a><\/li><!--.dropdown-->\n<\/ul>\n<\/li><li id=\"menu-item-4441\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-account-request\/\">REDCap Account Request<\/a><\/li><li id=\"menu-item-4446\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/redcap-login-issues\/\" class=\"dropdown-toggle\" data-toggle=\"dropdown\">REDCap Login Issues<b class=\"caret\"><\/b><\/a>\n<ul class=\"dropdown-menu\">\n\t<li id=\"menu-item-4447\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-account-request\/uchc-user-login-issues\/\">UCHC User Login Issues<\/a><\/li>\t<li id=\"menu-item-4448\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-account-request\/login-issues\/\">UConn &amp; External Users Login Issues<\/a><\/li><!--.dropdown-->\n<\/ul>\n<\/li><li id=\"menu-item-4442\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-training\/\">REDCap Training<\/a><\/li><li id=\"menu-item-4443\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/guides-how-tos\/\">REDCap Guides &amp; How-to<\/a><\/li><li id=\"menu-item-4449\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children dropdown\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/scheduled-maintenance\/\" class=\"dropdown-toggle\" data-toggle=\"dropdown\">REDCap Maintenance<b class=\"caret\"><\/b><\/a>\n<ul class=\"dropdown-menu\">\n\t<li id=\"menu-item-4678\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/scheduled-maintenance\/\">REDCap Maintenance<\/a><\/li>\t<li id=\"menu-item-4450\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/scheduled-maintenance\/new-features-improvements\/\">REDCap Upgrade Details<\/a><\/li><!--.dropdown-->\n<\/ul>\n<\/li><li id=\"menu-item-4451\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap-systems\/\">REDCap Systems<\/a><\/li><li id=\"menu-item-4452\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/using-redcap-for-nih-data-sharing\/\">Using REDCap for NIH Data Sharing<\/a><\/li><li id=\"menu-item-4453\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/citing-redcap\/\">Citing REDCap<\/a><\/li><li id=\"menu-item-4455\" class=\"menu-item menu-item-type-post_type menu-item-object-page\"><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/services\/informatics-core\/redcap\/redcap_news\/\">REDCap News You Can Use<\/a><\/li><\/ul><\/div><h3><span style=\"color: #ba372a\">Maintenance Schedule<\/span><\/h3>\n<p>REDCap maintenance is conducted the last Thursday of every month from 4:00-6:00pm. During this time, the Production and Development systems will be unavailable. This schedule allows us to consistently maintain REDCap, keeping it up to date with routine patches, bug fixes, and security updates.<\/p>\n<hr \/>\n<p>REDCap maintenance is essential to ensure the functionality, security, and reliability of the systems. This includes:<\/p>\n<ul>\n<li><strong>Routine Monthly Maintenance:<\/strong> Performed on the last Thursday of each month from 4:00\u20136:00 PM for security patches and bug fixes. Both the REDCap Production and Development systems are unavailable during this time.<\/li>\n<li><strong>Biannual REDCap Version Upgrades:<\/strong> Conducted during the same 4:00\u20136:00 PM window, replacing the routine monthly maintenance for that period. Both systems are unavailable during these upgrades.<\/li>\n<li><strong>Annual Server Updates:<\/strong> Conducted in two phases\u2014one month for the Development system (no participant disruption) and the following month for the Production system. These updates, in addition to routine monthly maintenance, are scheduled on Thursdays from 4:00\u20137:00 PM. Performed annually, specific dates may vary.<\/li>\n<li><strong>Emergency Upgrades:<\/strong> Occasionally required for critical bug fixes or urgent security issues.<\/li>\n<\/ul>\n<p>These updates are critical to maintaining REDCap\u2019s functionality, safeguarding data security, and ensuring HIPAA compliance, all of which are essential for supporting research activities.<\/p>\n<p><em>Please Note: Adjustments to this schedule may be made when holidays or unforeseen circumstances require changes.<\/em><\/p>\n<hr \/>\n<p>For a comprehensive overview of<span> all security enhancements, bug fixes, and application changes that are implemented in each upgrade: Redcap: <\/span><strong><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/new-features-improvements\/\" rel=\"\">Upgrade Log Details<\/a><\/strong><\/p>\n<p><span>Users are encouraged to review the document for detailed information on each update.<\/span><\/p>\n<hr \/>\n<p><span>We <\/span><strong>STRONGLY<\/strong><span> recommend all users download and save a backup of their project and data (data dictionary, export all data, XML files, PDF collection) routinely and BEFORE any scheduled update. For more information: <\/span><strong><a href=\"https:\/\/health.uconn.edu\/clinical-research-center\/guides-how-tos\/#Managing%20Your%20Data\">Managing Your Data<\/a>.<\/strong><\/p>\n<hr \/>\n<p>The UCH IT Network\/Server Team conducts routine institutional server patching on the third Sunday of each month at 3 AM. If this falls on a holiday weekend, the maintenance is postponed to the following Sunday. During this time, REDCap Production may experience intermittent connectivity issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>REDCap Usage REDCap User Agreement REDCap Usage &amp; Project Eligibility REDCap User Eligibility REDCap Usage Fees REDCap Account RequestREDCap Login Issues UCHC User Login Issues UConn &amp; External Users Login Issues REDCap TrainingREDCap Guides &amp; How-toREDCap Maintenance REDCap Maintenance REDCap Upgrade Details REDCap SystemsUsing REDCap for NIH Data SharingCiting REDCapREDCap News You Can UseMaintenance Schedule [&hellip;]<\/p>\n","protected":false},"author":4679,"featured_media":0,"parent":914,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-pagebuilder.php","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-22 21:23:13","action":"change-status","newStatus":"draft","terms":[],"taxonomy":""},"_links":{"self":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149"}],"collection":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/users\/4679"}],"replies":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/comments?post=2149"}],"version-history":[{"count":51,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149\/revisions"}],"predecessor-version":[{"id":4363,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/2149\/revisions\/4363"}],"up":[{"embeddable":true,"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/pages\/914"}],"wp:attachment":[{"href":"https:\/\/health.uconn.edu\/clinical-research-center\/wp-json\/wp\/v2\/media?parent=2149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}