REDCap Updated Pricing Structure ’19-’20


In keeping with our commitment in providing you with the best possible REDCap (Research Electronic Data Capture) support and to keep REDCap a sustainable endeavor here at UConn Health we have updated our pricing structure and fees for the 2019-2020 fiscal year. We seek to keep REDCap support affordable and fair while providing you with the support and service that you have come to rely on.


Our $75 yearly fee includes the following:

  • 2 REDCap projects per IRB study or non-IRB study at one institution.
  • Creation of new user accounts for the coordinating institution.
  • 30 mins. of initial consultation
  • Resetting passwords
  • REDCap online training resources
  • Quality review when your project is submitted for production.
  • Moving your project to production.
  • Email support for questions, requests and basic troubleshooting of problems.
  • Reviewing and approving changes for projects already in production.


New studies that have more than 2 REDCap projects or that will have multiple outside institutions/vendors (outside of UConn or CCMC) with multiple users will be assessed a one-time $75 fee at the time of moving the projects to production.


Our hourly services are $75/hr. include the following:

  • Creation of new user accounts for multiple institutions/vendors.
  • Configuration of secure access of multiple users in a project.
  • Development support and assistance building REDCap projects.
  • Support and assistance with complex configurations, branching logic or calculations.
  • Survey configuration
  • Customized reports
  • Data extractions and conversions
  • One-on-one training


We will continue to waive the yearly fee for current UConn students that do not have a grant-funded study.