Donors and Volunteers

Donors and Volunteers

There are many opportunities to support UConn Health as we continue to provide excellent patient care, academic training to future medical professionals, and economic support to the State of Connecticut.

Volunteering

Our volunteers contribute over 30,000 hours of time during the year. There are many and varied opportunities at UConn Health. We welcome summer student and adult volunteers.


Adult Volunteer Opportunities

How to Apply

Interested volunteers should be willing to commit to a minimum of 100 hours per six months. All prospective volunteers are advised that due to ever-changing regulations regarding safety and security in a hospital setting, becoming a volunteer requires increased safety and security reviewing. Please read the following information carefully because the process has been changed.

  • Complete and submit the Unpaid Experience Request Form to Human Resources (follow instructions on the form to submit).
  • Expect a call from Volunteer Services to complete a volunteer application.
  • Interview with a member of the Volunteer Services Department.
  • Complete the Background Screening Form and wait to receive feedback on clearance before continuing through the process of becoming a volunteer.
  • Make an appointment for and clear a health screening and two TB tests at UConn Employee Health (unless an approved prior health screening has been completed).
  • Attend an orientation program which you will be invited to attend after you pass your health screening.
  • Obtain a badge from the Police Department after completion of all other requirements.

If you have any questions, please call 860-679-2381 or 860-679-4395 and leave a message. Thank you for considering UConn Health. Your willingness to share your skills, your efforts and your valuable time is greatly appreciated by staff and patients at UConn Health.

Clerical Support (Basic and Advanced)

Many departments utilize volunteers in their offices. The Volunteer Services Department offers two levels of office assignments. The basic level clerical support role includes non-technical duties such as filing, stuffing envelopes, labeling, and assisting with inventory. The advanced clerical support role provides office assistance such as data entry, copying, or scanning, which require computer skills. Both of these roles require individuals who possess excellent communication and organization skills. Assignments are available weekdays only.

Retail

Retail volunteers assist the UConn Health Auxiliary with daily operations in their retail locations while providing a warm, friendly, yet professional atmosphere for customers and other volunteers. Positions are available in:

  • The Auxiliary Thrift Shop located on Park Road in West Hartford. Hours are Wednesday through Saturday, 10 a.m. to 4 p.m. Proceeds from the shop benefit the projects of the Auxiliary.
  • The Connucopia Gift Shop located in the Main Building. Hours are Monday through Friday, 8:30 a.m. to 8 p.m.; Saturday and Sunday, 12 to 4 p.m.

Wayfinding

Wayfinding volunteers act as advocates and liaisons for patients and visitors at the time of arrival by greeting guests in a prompt, caring and courteous manner; providing directions or escorting guests to requested areas of the hospital or clinics. Wayfinders must be able to stand for long periods of time, push a wheelchair, and walk two to six miles during a four hour shift. Wayfinding volunteers are positioned in the hospital lobby, UConn Musculoskeletal Institute, and UConn Health Outpatient Pavilion.

Waiting Room

Waiting room volunteers convey information to the people in the waiting room regarding the status of their loved one. They keep individuals in the waiting room company while they are waiting. Waiting room volunteers must be outgoing, empathetic and able to communicate effectively.

Patient Representatives

Patient representatives help patients have a comfortable stay. They act as advocates for patients by facilitating communications with staff with the goal of improving the quality of care and optimizing patient satisfaction. The patient representative distributes the Patient’s Bill of Rights and reports all patient complaints and requests.

Eucharistic

Eucharistic volunteers distribute Holy Communion to any patient who makes a request to receive. Available shifts are weekdays, Sunday mornings and major Christian holy days.

Neag Comprehensive Cancer Center

Volunteers in the Neag Comprehensive Cancer Center help assure that the patient's outpatient stay is as comfortable and pleasant as possible. To enhance the efficiency of medical care, volunteers escort patients and assist Cancer Center staff wherever possible to contribute to the quality of patient care. Volunteers in the Cancer Center must be mature, empathetic, sensitive to the needs of patients and family members, and able to push a wheelchair.

Patient Companion

These volunteers act as companions to patients on the Geriatric Psychiatric Unit. Volunteers in this role must be considerate of the negative impact that dementia has on a patient.

Safety Equipment

Safety equipment volunteers inspect nursing units to ensure patient lift equipment is present and plugged in, put away or in the correct location. Individuals serving in this role must be capable of packing and unpacking, moving throughout the hospital, and communicating findings back to their supervisor.

Information Desk

Information Desk volunteers ensure persons needing information regarding programs, services, and patients at UConn Health receive it in a friendly, courteous, and prompt manner. Information Desk volunteers perform errands, such as delivering flowers and mail to patients, when time permits. Volunteers generally staff the information desk from 5:30 a.m. to 8:30 p.m. on weekdays, and 9 a.m. to 5:30 p.m. on weekends.


Summer Student Volunteer Program

This program is designed to provide brief experiences for students who have a specific interest in health careers while providing useful services to UConn Health patients and staff.

The application process is scheduled to open on February 1, 2017 to students who are at least 15 years of age by March 1 of the year for which they are applying. Volunteers should be willing to commit to a minimum of 40 hours during the two months of service. Openings are very limited. Your Unpaid Experience Request Form must be received by February 20, 2017 in order to be considered as a candidate for the program.

All necessary forms will be sent to you from UConn Health's Volunteer Services Department to ensure that you get the most recent version of all forms. If you apply before the application process opens on February 1, 2017, your Unpaid Experience Request Form will be denied and you will be asked to reapply after the process begins.

All interviews will be held during the month of April. If you have volunteered previously at UConn Health, you will be given special preference. Only those candidates who are interviewed and later pass a health screening will be invited to attend an orientation in June of 2017.

Steps to Become a Summer Student Volunteer:

  1. Complete and submit the Unpaid Experience Request Form to Human Resources if you are 15 years of age by March 1 (follow instructions on the form to submit).
  2. Expect an email from Volunteer Services, which will include an Application Form, a Parental Consent Form, and a School Referral Form. Mail the first two documents to the address at the bottom of the application. Your school referral form should be mailed to me by the person completing the form.
  3. A member of the Volunteer Services Department will contact you to set up an appointment for an interview.
  4. During your interview you will receive information about the health screening process. If you are under the age of 18, you must be accompanied by a parent or legal guardian when you attend your health screening or you will not be seen.
  5. Attend an orientation program which you will be invited to, after you pass your health screening.

Reminders:

Open enrollment is from February 1 through February 20, 2017. If you apply before or after, you will not be considered for the program.

If your application is received within the enrollment dates, interviews will be conducted in April.

During the interview, volunteer opportunities, the health screening process and the orientation will be discussed. After you clear your health screening, you will be invited to a Volunteer Services Orientation.

If you have any questions, please call Lisa at 860-679-2381 from 8 a.m. to 5 p.m., Monday through Friday. Thank you for considering UConn Health for your volunteer service. Your willingness to share your skills, your efforts and your valuable time is greatly appreciated by patients and staff at UConn Health.